EARLY SEMINARS


DIVERSELY SIMILAR WITH RICH GEORGE 12:50 PM TO 2:30 PM $69 PER PERSON*


In this program, participants gain a new understanding of diversity in the workplace as it relates to co-workers and customers. Participants will gain an awareness of where they


are personally on the diversity


continuum and will gain tools to further embrace what makes us all different and unique. This diversity program produces very thoughtful outcomes for participants to encourage leveraging what makes them different versus fighting against those same differences.


HAPPY TEAM PLAYERS WITH PATTY MORGAN SEAGER 1:00 PM TO 2:40 PM $69 PER PERSON*


In this lighthearted, insightful session, we will explore the healing effects of laughter and wellness both in your professional life as well as your personal life. Studies show that a fun, playful work environment produces healthy, happy happy


team players...healthy, team players are more productive...and


healthy, happy, more productive team players produce stronger bottom lines! Get ready to pause and glean meaningful strategies/tips to create working environments that prioritize the importance of a healthy work/life balance resulting in happier teams who stay longer and solid bottom lines! .


LATE SEMINARS In


DEALING WITH DIFFICULT PEOPLE WITH RICH GEORGE 3:00 PM TO 5:00 PM $69 PER PERSON* this


fun and energetic


CLOSING WITH CONFIDENCE WITH PATTY MORGAN SEAGER 3:10 PM TO 5:10 PM $69 PER PERSON*


session,


participants will gain a new understanding of dealing with the difficult people in their lives. Participants will gain a set of skills as well as a strategy to handle the stress created


by difficult people and situations. By using these skills participants will have more time and energy, which leads


productivity and better attitudes about positions


within the organization. At


program's conclusion, participants should be able to L.E.A.R.N. their way through conflict List the benefits of effectively dealing with difficult people.


CUSTOMER SERVICE FOR MAINTENANCE WITH A PANEL OF EXPERTS 3:10 PM TO 5:10 PM $69 PER PERSON*


Residents will love their home if they love their experience! Why is customer service so important within our maintenance teams? customer


Building loyalty is driven through our


communication, accountability & interaction. Please join us as we journey through a variety of ideas to better serve our customers.


to additional their this


Want to close more leases? Today’s future resident is really focused on getting the best value for their money and on making the right decision when looking for their new apartment home. They seek a leasing specialist who is


confident,


knowledgeable and an expert in their field. In this energizing workshop, we will


delivering a great first impression, establishing


discuss the importance of rapport and building


trust during the first few minutes of interaction with your future resident. Then, we’ll focus on how to build value with your future resident when sharing price or rental rates and/or concessions, how to assume the sale, how to gain a commitment for a second visit, and demonstrate closing strategies that you can implement immediately without feeling uncomfortable or too pushy! After attending this informative, yet fun workshop, you’ll return to your community with a toolbox of effective leasing and closing ideas you’ll want to implement immediately and…you’ll close more leases! .


SEMINAR SPONSOR


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44