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points. Discounts can be applied automatically on the app through customer accounts, so staff are guaranteed the correct meal discounts.


The quality of customer service can be improved through greater personalisation. Pre-order can be linked to loyalty programmes and customer accounts for individuals, creating a more rewarding experience.


Pop-up food collection stations can easily be created. Offering more food pickup points during Covid-19 helps employees socially distance and, if they are working in designated bubbles or cohorts, remain within these. Renting PoS tills or card machines helps improve the flexibility and affordability of these offerings.


Integration and simplicity is key when it comes to pre-order. Any system should be able to fully integrate with existing EPoS, payments and stock management software. Pre-order that is integrated with kitchen management systems sends pre-ordered items and meals through to kitchen video screens for preparation automatically at the right time. This helps management not only save time, but also reduces errors and ensures wastage is minimised.


Pre-order technology can help both sustainability and the bottom line for catering businesses. A more efficient and productive kitchen can be created through the support pre-order offers by allowing more preparation and planning.


Alongside enabling workplace catering to improve their offering and to be more prepared, pre-ordering gives more flexibility to customers. Having the opportunity to order and pay for meals in advance allows busy employees to make the most of breaks and fully enjoy their mealtimes, which can help boost morale and productivity in the workplace.


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