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Expert Insight


However, if these stadiums were to leverage the right EPOS technology – which facilitated mobile ordering and payment and contactless collection – concourses could re-open on matchdays, creating another revenue stream that would make a significant difference to cash-strapped clubs.


There is more to technology investment than contactless transactions. Cloud business services, which can offer enhanced analytics and networks of connected devices, help business remain agile and flexible in an ever-changing trading environment, allowing operations to continue regardless of lockdowns.


Further to increased mobility, these services also help to decrease costs and enhance security. As this migration to mobile and online ordering only grows in popularity, increased competition within the space leads to lower fees for traders and card payment companies and online platforms battle for business.


A BIG YEAR FOR HOSPITALITY


In 2020, the hospitality industry proved its resilience. Businesses found new ways to operate despite the multiple setbacks they were dealt during the fallout of the pandemic. Technology investment has proven to be a catalyst for recovery and in 2021 this is expected to only continue.


By continuing to push the boundaries of the tools that are currently available, pubs, bars, restaurants and cafes can not only recover from the short term impacts of COVID, but they can set themselves up for long term success and sustainability.


thegoodtill.com


www.venue-insight.com


January 2021


23


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