NEWS


KRISTY HODGSON FROM WESTGATE LABSWINS OUTSTANDING CUSTOMER SERVICE AWARD 2020


Awards 2020.Kristy wasannounced as the winner of the Outstanding Customer Service Awardatavirtual ceremony on the 5th November 2020. The awardrecognisesthe exceptional customer


K


serviceKristy providesinthe area of promoting best practiceparasitecontrol to horse owners. It cited the back-up adviceoffered by Westgate Labs to their animal testing serviceas‘critical to the success of enabling people to followa targeted worming programme with their animals’. Kristy is centraltodelivering the guidancethat helps to keep horses healthyaswell as slowthe development of drug resistance. Commenting on the win Kristy said: “Customer


serviceissomething that goesright to the heart of our ethos hereatWestgate; it underpins everything we do so it’s wonderful to be recognised forthis. It’s awhole team effort, not justme! We’reall animal lovers here, we knowhow important theyare to people and so we set out


risty Hodgson from postalworm count companyWestgateLabs has scooped a prestigious accolade at the National SQP


to provide the servicewe’dbelooking fortocare forour ownanimals. Worming and paraPRESS RELEASE-Kristy Hodgson from WestgateLabs wins Outstanding Customer ServiceAward 2020, site control cansometimesbeaconfusing aspect of horse health so it’s our aim to support and reassureour customerstodowhat’sright fortheir horses.” The online ceremony provided arealhighlight


forthe team at Westgatewho decoratedtheir officeand held asocially distanced teapartywhile theystreamed the broadcast. “Wehad areally fun afternoon” Kristy


continued, “it was afantastic way tobuck any lockdown bluesand involvethe wholeteam. Just to be afinalistissuch an accolade so to win is amazing!” Simon King, judge and editor of OvertheCounter Magazine said: “Congratulations to Kristy who wasadeserved winner.These awards have highlighted the breadth and depth of talent, drive and ambition among animal health advisors. In these unprecedented times, it wasapleasure to recognise the winners, but also all of those


shortlisted, which, in itself,isa greatachievement.” Head judge John Lewis, chairman of Lewis


Business Media, added: “I wasdelighted to chairthe judging panel; the winnershavedone themselves proud. It’s been hard work but wasa pleasurefor the judgestodeliberateabout some greatcandidates.Insome categories, therewere very fine margins between the winnersand those shortlisted. Congratulations to all the winners.” The National SQPAwardsare staged annually


by OvertheCounter magazine,and Lewis Business Media in association with the Animal Medicines Training and Regulatory Authorityand theAnimal Health Distributor’sAssociation, to recognise excellenceand best practiceinthe animal health and welfareindustry. Full coverage of the eventisavailable online at www.nationalsqpawards.co.uk


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