TRAINING & EVENTS
TRAINING & EVENTS
HEALTH & SAFETY
LEVEL 2 HABC HEALTH & SAFETY IN THE WORKPLACE Date: Time:
3 November Full day
Cost: Member 229 + VAT Non-Member 299 + VAT
This course provides a solid foundation of knowledge that is required by everyone and provides essential knowledge of health and safety for employees working in any type of business sector.
GETTING THE MESSAGE RIGHT
MINUTES MADE EASY Date: Time:
14 October Full day
Cost: Member 229 +VAT Non-Member 299 + VAT
Minute taking does require skill, this course will help you understand what is needed to produce concise and clear minutes. You will also be introduced to speed writing.
WRITTEN COMMUNICATION AT ITS BEST! Date: Time:
4 November Full day
Cost: Member 229 + VAT Non-Member 299 + VAT
Effective writing is a key skill - take this opportunity to assess the effectiveness of your documents and digital communications, to learn tips and techniques that will help you to get the results that you want
HELPING DIFFICULT CUSTOMERS Date: Time:
11 November Full day
Cost: Member 229 + VAT Non-Member 299 + VAT
It’s no surprise that customers become difficult but sometimes call handlers and their processes make
things worse. Come along - this workshop will help you cope!
DEVELOPING ASSERTIVENESS SKILLS Date: Time:
18 November Full day
Cost: Member 229 + VAT Non-Member 299 + VAT
This workshop aims to enable you to be more effective in your communication skills. You will learn to say no effectively, give and receive criticism and recognise and deal with fear in a positive way.
SALES & MARKETING
DIGITAL MARKETING FOR SME’S Date: Time:
8 October 9.30 -12.30
Cost: Member 140 + VAT Non-Member 180 + VAT
This half-day course gives delegates a firm understanding of digital marketing, teaching them how to define and implement an effective digital strategy.
LINKEDIN FOR BUSINESS Date: Time:
21 October 9.30 – 12.30
Cost: Member 140 + VAT Non-Member 180 + VAT
This half-day workshop LinkedIn for Business workshop is designed for anyone looking to use LinkedIn more effectively and to ensure that you are best placed to use the power and opportunities of LinkedIn for you and your business.
ESSENTIAL SELLING SKILLS Date: Time:
5 November Full day
Cost: Member 229 + VAT Non-Member 299 + VAT
Selling is an art, but an art that can be learnt by anyone. People who sell well, simply understand that there is a structure and a process
18 inbusinessOCTOBER/NOVEMBER 2020
Milton Keynes Chamber offers a comprehensive and varied range of BUSINESS-RELATED TRAINING and bespoke training courses to improve and develop the skills and knowledge of your business and its employees
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At the time of going to print all Chamber Events are scheduled to be held online, and as such, will be announced via our website
www.chambermk.co.uk. The Chamber Training courses are scheduled to be delivered in person, with limited numbers, and in compliance with Covid-19 restrictions. Should these change, a virtual training delivery format will be offered as an alternative.
to successful selling and follow it. Attend this course to understand the underlying structure of selling and begin to assess your own competence in the various component parts of the sale.
GOOGLE ANALYTICS BASICS Date: Time:
12 November 9.30 – 12.30
Cost: Member 140 + VAT Non-Member 180 + VAT
We teach you the essentials for monitoring your online marketing and improving your website, along with skills and analytics tips that you will put into practise on a daily basis.
MANAGEMENT & PERSONAL DEVELOPMENT
ILM MANAGEMENT DEVELOPMENT PROGRAMME IV Date:
5 October
Time: Half day modules, 9.30 – 12.30
Cost: Member 2099 + VAT Non-Member 2599 + VAT
This comprehensive programme accredited by the Institute of Leadership and Management (ILM), is aimed at managers and team leaders who want to improve their leadership and management skills. Successful completion of the programme will result with the award of an ILM certificate.
MANAGING YOUR WORKLOAD Date: Time:
1 October Full day
Cost: Member 229 + VAT Non-Member 299 + VAT
Take a day to reassess the purpose of your role and how to achieve the key tasks. Look at ways to manage the less productive tasks and then pick up lots of tips and techniques to help make things run more
INTERNATIONAL TRADE BCC Accredited Courses
DOCUMENTARY LETTERS OF CREDIT AND DOCUMENTARY COLLECTIONS Date: Time:
1 October Full day
Cost: Member 299 + VAT Non-Member 369 + VAT
Getting paid is a vital part of the sales transaction, so join us to explore the options and reduce the costs involved. We will teach you how to tighten
up the security of payment and understand the roles of the banks, so you realise how you can influence the speed of the movement of money. We will help you understand the
intricacies of credit and collection transactions, so you can appreciate how to control your goods with your documents. Delegates will learn why, when and how to use documentary Letters of Credit (LC). This master class will guide you
through the complexities of LC rules and regulations, so you can be proactive with advance terms
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