BEST PRACTICES BY SCOTT G. GALING, EXECUTIVE IMPROVEMENT GROUP, LLC
Background Screening—Diversifying Your Business
There is a lot of competition in the background-screening space, but for those that are taking care of their customers, staying abreast of regulatory changes and impacts, and delivering on promises, the opportunities are endless.
Are you ready to take your business to the next level?
Are you concerned about safety, risk mitigation, compliance?
Are you interested in increased revenues and profits?
Do you have the bandwidth within your organization to further help your existing clients?
Do you want to add new customers?
Are you ready to take the next step into the background-screening industry?
should be running checks on their new hires, their volunteers, their sub-contractors and vendors, and even their existing employees. Te industry is trending towards
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one-stop shopping—offering drug and alcohol testing as well as education and employment verifications, driving histories, criminal and civil records, sex offender searches, terrorist watch lists, Department of Transportation (DOT) compliance, and much more. If you are handling occupational health
screening solutions for your clients and not background screening, then you are inviting your customers to shop elsewhere, and worse case scenario they will eventually leave you because your competitor is offering the one-stop approach. Time and convenience is a critical
component for all of us as we manage our day. Offering a breadth of services that complement one another is quickly becoming the expectation of HR, security, and compliance professionals. However, understanding the industry is
critical to running a successful operation. Tere are some that underestimate what
14 datia focus
he need to run a background check by small and large organizations is now inevitable. Every company
is involved and are geting it wrong with regard to the information they provide these employers, and this has caused people their jobs and/or resulted into class-action lawsuits. It is being forecast that the background-
screening industry in the United States will grow annually at a rate of 2.2% or more over the next 10–15 years. Background- screening firms typically thrive on declining unemployment rates as businesses feel the need to screen job candidates. Occupational health screening
providers are in the business of helping employers protect their greatest resource—their people. Tis is done through both regulatory and nonregulatory requirements. Drug and breath alcohol testing are both components of creating a safe work environment, just as a physical examination is another. Background screening extends the scope of knowing the person your clients hire and further enhances risk-mitigation strategies many businesses now employ. Lack of background screening, or poorly done screening, can lead to horrible consequences, so entering the industry requires a thorough knowledge or partnering with the right businesses that can support your efforts. Protection of employees is imperative in any business. Now is the time to diversify your
business, increase your profits, and protect your client base. A growing trend has emerged over the last several years: third-party administrators have been growing, using this one-stop shop approach offering all of these services and more, while occupational health facilities have given away this business line or have seen very little return from their referrals.
spring 2019
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