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INNOVATION IN PHARMACY PRACTICE


EHEALTH & KEITH MCLERNON


Managing Director, McLernon Computers ‘McLernons’ means two things – local expertise and ground-breaking innovation.


With increasing financial pressures and ever-reducing margins, now, more than ever, pharmacists must embrace technology as a way to run a lean business model, while always providing the high levels of customer service expected by patients.


Pharmacists were the very first healthcare professionals to integrate IT into their delivery of pharmaceutical care and our team of developers at McLernons work hard to ensure that our customers have access to the very best, most innovative solutions – in the dispensary, at the front of shop, or for head office.


We know that the expectations of patients have increased exponentially in the past few years, particularly with the increased use of mobile phone apps, and we have developed our Medi Marshal app and others to meet this need.


We are a local company employing local people, with our Customer Services and technical teams based in our offices outside Saintfield, and we are on hand to respond to any queries, deal with any problems, or visit your pharmacy to carry out upgrades or repairs. We understand that your pharmacy systems, whether they be MPS Dispensing or MPS Retail, are vital to ensuring the profitability of your business, and our response times and speed of assistance cannot be equalled.


Just as we continue to innovate and develop new software applications for our customers, I have no doubt that every pharmacy throughout NI is innovative in the way it delivers services to patients. I would urge you to take some time to sit down and complete an entry form for the awards and look forward to seeing you in January.


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