NEWS\\\
shatters record for peak season cargo volume
Port of Oakland
A record-breaking peak season continues at the Port of Oakland.
said that last month was the busiest September for import cargo in its 91-year history. That followed another all-time record in August. The port said it has handled
the equivalent of 168,289 20- foot loaded import containers in the past two months. That breaks the previous August- September record of 158,320 20-foot loaded import containers set back in 2006. One more month of import growth could give Oakland its
Port officials
busiest peak season in port history. “We’re
encouraged by
this outcome and guardedly optimistic that the trend will continue throughout peak season,” said Port of Oakland Maritime Director John Driscoll. “Economic indicators lead us to believe that import volumes should
remain
healthy.” Maritime observers follow
cargo volumes closely in the August-through-October period. That’s considered the traditional peak shipping season.
when U.S. retailers accelerate import orders for holiday merchandising. Port officials reported that
import volume increased 5% last month over September 2017 totals. imports
were
August 2018 up
9.2%
compared to the same month last year, the port added. Continued strength in the U.S. economy, spurred by consumer spending, is driving the import surge. While it’s too soon to project
the impact of 2018 tariff increases on cargo from China, tariffs could affect $2 billion in
imported goods. Total It’s the time of year
container volume - which includes imports, exports and empty containers – is up 3.4% this year, the Port reported. If the trend holds, Oakland would break its all-time total volume record established in 2017.
shipping company to launch instant booking confirmation
A.P. Moller-Maersk 1st container
Customer experience improves significantly as booking a container with Maersk becomes as easy as booking a flight ticket. “We are now making it as
easy for our customers to book a container as booking a flight ticket. Instant booking confirmation makes it faster, easier and simpler for our customers to interact with Maersk. It is a milestone for the entire industry and a concrete example of how we are bringing our strategy to life when we improve the customer experience through seamless digital offerings,” says Vincent Clerc, Chief Commercial Officer, A.P. Moller - Maersk.
With the new solution, customers get
visibility of
sailing options with available vessel space, a list of depots with empty containers to choose from and a choice of relevant value
services. More importantly – they get certainty that a booking will not be cancelled at a later stage. Due to e.g. lack of vessel
space or equipment availability, around 10% of bookings placed in Maersk’s systems were previously either rejected or confirmed for an alternative sailing, often spurring customers to follow up with questions and requests for changes. Such follow-up inquiries
have accounted for 15% of all Maersk customer service calls and chats – and close to 200.000 emails every month. Instant bookings on-the-go With the release of instant
adding
booking confirmation, Maersk is also introducing online booking via the Maersk App. Enabling instant bookings directly from the
mobile phone
is another functionality that has long been high on Maersk customers’ wish- lists, especially in emerging markets. “Maersk operates in several
markets where mobile phones make up the primary working tool for the workforce. Here, Instant Booking
Confirmation straight from the mobile phone will be a huge improvement for our customers’ supply chain managers – it will further enable trade in these markets,” said Sonny Dahl, Global Head of Customer Experience & Service, A.P. Moller - Maersk. Instant booking confirmation available in beta for
is all
customers through the online booking modules of the Maersk Line, SeaLand and Safmarine brands. The functionality currently covers dry cargo shipments. Refrigerated cargo, dangerous cargo (IMDG) and inland container yards are expected to be added during 2019. – Mikkel Linnet
JAXPORT sets new monthly container volume record
The Jacksonville Port Authority (JAXPORT) achieved its highest- ever monthly container volumes in August, moving nearly 115,700 TEUs. The previous JAXPORT monthly container record of 115,300 TEUs was set in December 2017. JAXPORT’s container volumes
are up 20% year–to–date in FY2018. Taking into account volumes moving through private terminals, Jacksonville’s port is on track to surpass last year’s record-setting 1.3 million TEUs. JAXPORT’s fiscal year runs Oct. 1- Sept. 30. The port’s Asian container
volumes continue to show significant growth, up 10% year–
to–date with nearly 382,000 TEUs moved so far in FY2018. JAXPORT offers service from all three of the world’s major shipping alliances and the deepening of Jacksonville’s shipping channel to 47 feet to accommodate even more cargo aboard the largest ships is well underway. JAXPORT’s Puerto Rican
volumes are up 34% to date in FY2018 with nearly 669,700 TEUs moved. As the primary U.S. port for commercial trade with Puerto Rico, JAXPORT and its partners continue to supply aid to the residents following Hurricane Maria’s devastation in September 2017.
When Dubai opened a tiny terminal building and an 1,800-foot-long compacted sand runway in September 1960, nobody realized that it was the
Issue 9 2018 - FBJNA
7
DBX celebrates 58 years
brand and loved
first step in what was to become one of the most inspiring journeys in aviation history. Today, 58 years and 974,461,017 customers later,
decades
DXB is the world’s busiest international airport and an aviation
and
respected around the world. Here’s to Dubai’s visionary leadership
of
collaboration, commitment and service. Here’s to the spirit of Dubai.
Intelligent freight management
www.forwardcomputers.co.uk
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