technology
Hampshire firms unveil ambitious plans following partnership
Two of the South Coast’s biggest names in IT and telecoms joined forces in August, creating one of the largest independently owned IT and Telecoms managed service providers in the UK
Peach Technologies acquired Taylor Made, creating a new super-power in the region for IT and communications. Here, Peach’s CEO Darren Scott-Healey and Taylor Made’s former FD and now Group chief financial officer Joe Jeffers, talk about their plans for the future.
Peach Technologies and Taylor Made were very much market leaders in their own rights before the partnership, why was the decision made to join forces?
Scott-Healey: We’ve made huge waves in communications since our inception 12 years ago but we recognised that we could go even further to enhance our IT offering, hence the acquisition route.
We started our hunt for a thriving IT business that we could bring into our own and we didn’t need to look far. Taylor Made’s services perfectly complemented ours and it made absolute sense to expand our offering by joining the two.
Jeffers: We have always had big ambitions for Taylor Made and for us, the timing was right to set the company off on its next growth trajectory. We wanted
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to take the company to the next level not just for the next five years, but for the long term. Having seen the success story that Scott-Healey and the team has made with Peach Technologies, we knew that joining forces was the best decision for Taylor Made.
Just how big does this make you as a single entity?
Scott-Healey: To give you an idea of scale, the enhanced group will have sales of around £20 million, circa 200 employees and a customer base of more than 1,000 organisations.
That makes us one of the biggest independent IT managed service providers in the country. It’s an exciting prospect. That said, we don’t want to act like a ‘big company’ when it comes to our clients. We want to retain the kind of customer service that they’re used to – fast, responsive and personal.
What does this mean for your competitors?
Scott-Healey: Undoubtedly, it makes us a bigger fish in the pond. Taylor Made has always had a reputation for being
a friendly and approachable company, combined with its excellent customer service. I think perhaps in the past that’s given Taylor Made’s competitors a false sense of just how strong its ambitions are. We want to be the number one IT and communications providers for small and medium-size enterprises in the UK.
And what about your clients?
Jeffers: For now it’s very much business as usual. Taylor Made remains a separate entity under the wider Peach group so our customers have the same service and engineering teams they’ve always known. However, it does bring some exciting benefits for the future. With the two companies coming together we’ll be able to offer an even wider range of services.
Scott-Healey: It means we’ll be able to deliver unprecedented innovation and extra resources going forward. That can only be a good thing. We’re holding a launch event at our office in Whiteley on Thursday, December 6 and we’ll be inviting all of our customers along. It’ll be a chance to meet the wider team and raise a toast to the new union between Peach and Taylor Made.
THE BUSINESS MAGAZINE – NOVEMBER/DECEMBER 2018
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