AT&T’s Disaster Recovery deployed hundreds of technicians and engineers with vehicles, network equipment, tools, fuel, and other recovery materials.
“At the beginning, it was challenging because we were trying to do things that had never been done in our region. Simple logistics, like getting materials to a site, would take us hours because of road closures or gas lines. Now we have an established microwave network, and the fi ber has been steadily reaching our sites,” he said
What Has AT&T Done? “The question is, what haven’t they done?” Ruiz said.
“AT&T’s Disaster Recovery deployed hundreds of technicians and engineers with vehicles, network equipment, tools, fuel, and other recovery materials. Throughout the recovery process, they sent more than 15 portable cell sites and nearly 40 Emergency Communications Portables and were able to provide connectivity to aff ected areas.
“A lot of people lost everything,” said Victor Vera, RAN Director AT&T Mobility – Puerto Rico/USVI. “Seeing people standing in the highways looking for cellular signal to communicate with their family was really heartbreaking. At fi rst the situation was chaotic–to be expected following a category 5 Hurricane. The majority of our network
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was down, and power was almost entirely out. Between the combination of fi ber, microwaves, and satellites solutions, we were able to recover the majority of our sites.”
Yamil Ruiz, Sr. Specialist RAN, AT&T Mobility – Puerto Rico/USVI, said the island is truly focused on restoring everything back to normal.
“We worked closely with government agencies and humanitarian groups to assist in recovery eff orts. I have never seen such a massive eff ort to restore and rebuild a network. During these months, I have met co-workers from across the nation. One thing that characterizes all of us is that no matter where we are from, we are the same
and we are one team,” Ruiz said. HE HISPANIC ENGINEER & Information Technology | SPRING 2018 31
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