that their warranties are robust. Take natural slate, for example. Not all slate is of the same quality, and an inferior product may be riddled with inconsistencies and imperfections that can affect its durability and performance over time – resulting in high wastage and escalating labour costs. Quality slate is usually backed by a quality warranty. If something goes wrong further down the line, the slate will live up to its promise and support will be provided.

REPUTABLE SUPPLIERS It pays to only deal with reputable companies who offer assurance that they can uphold their warranties. A supplier with a solid reputation, a long history of sourcing the products, and the ability to offer traceability of supply, can often be relied upon to offer warranties that will prove worthy should support become necessary. A

reputable slate supplier, for example, will honour all warranties, even if the slate quarry that supplies the slate ceases production.

SINGLE PACKAGE WARRANTIES Whether it’s a new roof, an extension, or even a repair, it’s rare that only one product will be ever used; there will be several. Warranties are normally issued separately for each product, so that means several warranties to manage too. Keeping track of every warranty and storing them safely can be a job in itself, so imagine having to deal with multiple suppliers in the event of a claim. It can be difficult, time-consuming, and downright frustrating and can all add up to lost revenue. Single package warranties take all the headache out of a claim and are fast becoming a popular option for housebuilders and developers. Although they offer a number of valuable benefits, the key attraction is simplicity. When a single package warranty is purchased, just one warranty covers the performance of the key products involved in the build-up of a roof – in some cases up to 15 years. In the unfortunate event of a claim, there’s just one company and only one contact to deal with at any time throughout the process. In addition to offering complete peace of mind for yourself, it’s a sure fire way to protect your reputation too. It also means

that you and your contractor can rest easy knowing that you’re using top quality products, and that the homeowner will have their roofing issues resolved easily and at speed. Single package warranties also tend to include a comprehensive selection of market-leading, quality products, and these can be relied upon to deliver durability and great performance.


The impact from a claim is never really felt until the time it needs to be made. Ironically however, that’s also the time when support is needed most. Whether you’re NHBC registered or not, the importance of choosing quality products that come with reliable warranties can never be underestimated. By aligning yourself to a reputable supplier who can demonstrate quality, reliability and expertise, you can rest assured that the products you have chosen don’t compromise on quality, and you will be supported in the event of a claim. Great roofs require great materials that will give both you and your customers peace of mind for years to come, so always invest in the best, and make sure your warranties provide the cover you need.

Janine Brady is marketing manager at SIG Roofing

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