14 - PRAIRIE POST - Friday, May 8, 2015
Best of Swift Current Long-time business owner believes in customer service
For 52 years Jack Payne has been ensuring people can get around safely thanks to the proper tires on their vehicles. For 2015, the owner of J&S Tire Service earned the top spot for Best Auto Repair Service and Best Tire Store in the annual Best of Swift Current contest run by Prairie Post. This is his 13th year in business as
J&S Tire Service, but prior to that it was known as Great West Tires. In all, it has been 52 years that Payne has been in the industry in the same location offering the same kind of service. He has been a Chamber of Commerce member and supporter for a number of those years also. Payne oversees the business operations and employs half a dozen people. One can’t blame the 76-year-old for wanting to slow down a bit and spend more time behind a desk.
“Long as I feel good, I’ll stay,” he says,
when asked if he’s ever thought about retiring. “It keeps me young,” he adds with a chuckle.
Hearing he has received the most online votes for his business, ensuring he remains the Best of Swift Current in his category is a nice honour, but one he takes with a grain of salt. He credits a lot
J&S Tire Service was voted Number 1 for Best Auto Repair and Best Tire Store in Prairie Post’s Best of Swift Current survey.
of his success to the fact he has good clientele and the fact he gets a lot of repeat business. That happens because he believes in offering people good service and believes honesty is important. “We don’t try to gouge anybody,” he points out.
He also has an efficient staff who enjoy their work and do their best for customers every day the store is open. The business operates Monday to Friday from 8-5 p.m. J&S Tire doesn’t offer automotive
mechanical work, but does do tires and
wheel alignments as well as shocks and struts. Payne says his employee performing those wheel alignments and other work is “the best in town” and most customers are willing to take a week to get an appointment just so they can have him do the work. He know its important to offer this kind of service, because a good wheel alignment means good tire wear and results in longer lasting tires. That saves customers money in the long run. There are no big changes for the
business coming anytime soon. “I’ve been here long enough, if I change something it might not work,” says Payne. He enjoys the City of Swift Current and calls it a “nice, friendly town.” He enjoys talking with the courteous customers. While the economy is a concern for some businesses in southwest Saskatchewan, Payne feels there will be no real effect on his bottom line since he is already so established in the community. He also has no debt load. “That’s half the secret right there,” he
adds. Urban Ground Coffeehouse serving it up hot
There is nothing like a warm cup of coffee to start the day on the right foot and Kaitlin Kennedy Thomson knows just how to serve that cup of joe. She is the owner of Urban Ground Coffeehouse which opened in Swift Current in October of 2007. Her business has been named Best Coffee Shop in this year’s Best of Swift Current online contest sponsored by the Prairie Post. “Being recognized by the community is the absolute highest honour,” says Kaitlin about being named one of the “Best of” in Swift Current. “Anytime we are recognized for our efforts, it truly does mean a lot. It’s always a huge honour to win an award.” With nine employees, the staff work hard to ensure a high level of customer service. “We strive really hard to provide both great products as well as great customer service,” adds Kaitlin. That doesn’t mean the work stops though. With a long list of drinks that can be served, staff are working to change the menu boards a bit so there will be some new choices on display. The Urban Ground Coffeehouse also offers some
breakfast items, which will also be displayed on the new look of the menu. This summer, customers will be able to
enjoy the cold drinks on the menu, but in an even bigger size, the new 20-ounce cup.
Kaitlin is hopeful all of these changes and improvements will continue to ensure customers return day after day to enjoy the atmosphere and offerings of the Urban
Ground Coffeehouse. “We have been so fortunate to always be so well-supported by Swift Current and the whole southwest area,” points out Kaitlin. “Our customers are really amazing and not only make what we do possible, but also make it fun. The community has definitely made a point to help support an independent local business, which is truly wonderful.”
FOR ALL YOUR AUTOBODY NEEDS Proud to have been voted Swift Current’s
#1 AUTOBODY SHOP
T an ank you for your support, Swift Current! Henry Klassen MichelMichelle Wilsonle Wilson Jason Rinke J Keep in touch with us!
Keep in touch with us! Alta: phone 403-528-5769
Rose Sanchez Rose Sanchez Matthew Liebenberg Matthew Liebenberg
Congratulations to all businesses who were named the Best of Swift Current 2015!
Prairie Post is proud to serve southwest Saskatchewan, the City of Swift Current and southeast Alberta with an award-winning team!
In Sask. phone 306-773-8260In Sask. phone 306-773-8260 InIn Alta: phone 403-528-5769
Specializing in insurance claims
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