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Get it right fi rst time Great changing rooms are at the heart of customer satisfaction

When changing rooms are fi tted out, they’re expected to last between 12 and 20 years, up to three times the lifetime of gym equip- ment. By getting them right from the start, changing rooms deliver exceptional value for money. If they’re wrong, operators and their customers have to live with the conse- quences for many years. Changing rooms are at the heart of every

facility and using them provides two excel- lent opportunities to encourage or deter

participation, to retain members and attract new. More operators are now talking to their customers about their expectations for facilities. T e quality and design of changing rooms

is one of the strongest factors emerging. T at’s why more and more operators

are calling Craſt sman to help design their changing rooms, with a host of innovative ideas to make the changing experience more pleaurable for everyone.

Make that change

How to design changing rooms that work

• Analyse the potential customer pattern of use;

• Determine their storage expectations;

• Evaluate demand at peak times

• Design in the right combination of lockers, be it: - Family, parent and child lockers; - Lockers for casual users; - Lockers for disabled users; - Stow-and-go lockers.

St Neots Leisure Centre, male changing room To draw on the Craftsman experience in helping design changing rooms that work:

Call: 01480 405396 Email: Web: Alington Road, Little Barford,St. Neots, Cambs PE19 6WE

24 Read Leisure Opportunities online: Twitter: @leisureopps © CYBERTREK 2013

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