Are we the right law firm for you?
Fact. Not all law firms are the same. However, by the way that most shy away from discussing their performance and plans, you might well think that they are.
Why does this matter? Well, when buying legal services it means that comparing law firms is made more difficult and often becomes a complex and drawn out process. It certainly requires a considerable amount of time, effort and specialist knowledge.
The result is that even though you may be less than happy with the service or advice you receive, changing to another law firm and ensuring that you pick the right one requires a greater investment than many are prepared to make.
In most cases, lack of transparency makes performance or financial analysis impossible. What clients frequently end up doing is using the same lawyers just because it is easier – very much the case of rather the devil you know. When choosing lawyers the more information the better. Think about exactly what and how much you know about the law firms that you use? It probably isn’t enough!
We openly discuss our results and strategy as frequently as possible. “Because” – our annual report includes a review of our achievements as well as information on the services that we are investing in and new ones that are planned for the future. There are also innovative benchmarks on building strong and effective client relationships and results of surveys that evaluate and compare law firms objectively.
Few of our competitors do this. We believe that it is an essential part of helping our clients to build an accurate understanding of who we are, what we do and how we can add value to their business.
Underpinning our approach is a belief that clients have a vested interest in our ongoing success. After all, this is why they use us and are therefore valued stakeholders in our business. Without them we would not exist. Letting them
Compare Client survey
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100% said that they would use us again and were satisfied with the advice received.
100% said that we valued our relationship with their organisation.
82% said that we had demonstrated a thorough understanding of their business and legal requirements over the next year. 76% said that we had done so for the longer term.
100% said that we always use the best possible team for their work and that we provide good value for money. 88% said that we work as an integrated part of their team.
81% said that most recent service received was to the same standard as previously. 19% said that the quality of the service provided has improved.
Awards Law firm of the year. (six consecutive times) Most enterprising law firm. (Legal Business)
won or finalist - over 30 including
One of the five most innovative law firms in Europe. (FT’s Annual Innovative Lawyers report) Most client focussed law firm. (Acquisition Finance) Best law firm to work for. (Best Companies) Best growing business. (CBI – Human Capital Awards)
Directories Chambers & The Legal 500
For over 20 years these have researched and reviewed the UK’s legal profession, identifying leading lawyers and firms.
• Service lines ranked as outstanding or recommended by the legal directories. 100%.
• Partners rated as “experts” by the legal directories. 96%.
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