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Just Say No to Big Brother’s Smart Meters by Orlean Koehle


SmartMeter customers; Story: Smart meter investigation hits more delays; Story: Commission to investigate PG&E 'smart meters' (http://abclocal.go.com/kgo/story?section=news/7_on_your_side&id=7406652)


Some SmartMeters are Heating Up and Charging Higher Costs


I heard on the radio May 3, 2011, the news that some SmartMeters were inaccurate for another reason. When the temperature around the meter is over 100 degrees, they would get too hot and err in their calculations, causing a higher billing for their customers. This was reported the same day in the San Francisco Chronicle, 6/3/2011, “PG&E Finds Some SmartMeters Erred When too Hot,” by David R. Baker, Staff Writer. (http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2011/05/02/BU8J1JATB0.DTL#ixzz1LQP2zUTU According to the article, PG&E promises to make it up to the customers by replacing the


faulty meters, giving them refunds (averaging $40) and also a free home energy audit, as well as a $25 credit for the inconvenience. “It's a proactive response. We want to do right by our customers," said Greg Kiraly, PG&E's vice president of SmartMeter operations. Who made the faulty meters? They were made by Landis+Gyr, which has supplied roughly 2 million meters to PG&E. “It's a very small number - less than 1,600," said Jerry Figurilli, Landis+Gyr's chief operating officer in North America. "Nonetheless, it is a number greater than zero, so we're not happy about that." Who will have to pay for the installation of new meters? “The faulty meters remain under


warranty from Landis+Gyr, so replacing them won't cost PG&E customers,” said utility spokesman Blair Jones. Could there be more meters affected? Until May, Northern California has had unusually cold weather. Now that the sun is shining and temperatures are rising, maybe there will be far more SmartMeters that are being heated by the hot sun and there could be far more than just 1,600 meters giving faulty readings.


Is that what happened in Bakersfield in 2009? Mark Toney, Executive Director of TURN, The Utility Reform Network, a watchdog group who is asking for the CPUC to have a moratorium against any more SmartMeter deployment, believes that this could explain the thousands of complaints that came from Bakersfield about the unusually high spike in their utility rates during the summer of 2009, just after the SmartMeters were installed. What has all the deployment of SmartMeters cost PG&E so far? This article states that for the installation of over 8 million meters, it is costing $2.2 billion. Their goal is to still install 2 more million meters in Northern California. What are other problems? There has been software glitches, lost data, installation problems, and inaccurate reporting of usage:


While PG&E has defended the overall accuracy of the meters, the company has previously reported other problems with the devices. Some meters, for example, suffered a software glitch that caused the component that stores energy-use data to reboot itself, occasionally losing some of the data. And an installation problem with some of the company's natural gas SmartMeters caused the devices to either double each customer's apparent usage or cut it in half. (The article appeared on page D-1 of the San Francisco Chronicle) (http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2011/05/02/BU8J1JATB0.DTL#ixzz1LQOiFLZI)


Mountain View couple expected to get $1,400 refund from PG&E for


SmartMeter glitch by Dana Hull (http://www.mercurynews.com/business/ci_17994453) 5/4/11 This story tells of a Mountain View couple, Vera Sokolova and Alexei Kacharovsky's, who received a SmartMeter in November of 2009. One month later their bill had tripled, to $569.58, though they had not used any more electricity than the last month. The couple discovered that the SmartMeter triggered a motion detector, turning on a flood light that


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