Contents
Contents
Features Opinion
Regulars 32
Cover interview: Neil Hudgell
12 Michael Napier and Rodger Pannone are honoured at the Eclipse Proclaim Personal Injury Awards
16 News opinion: Rounding up some of the best commentary on the topics that matter for the claims sector from the last two months
27 Kerry Underwood provides a tongue-in-cheek update on the insurance industry's monitoring of fraud
28 2013 was a year of incredible upheaval for the claims sector, but what does this year hold in store?
36
Management 42 Chris Rodgers from First4lawyers on the value of building a brand
Insurance
44 Fraudulent motor claims may still be the biggest drain on insurers, but other sectors are starting to cause just as much concern
Medical
48 Mark Bowman explains the intricacies of a case involving a transfemoral amputee claimant who required surgery outside the UK
Technology
51 Is using telematics in conjuction with in-car cameras a trend that is set to continue?
58 54
The winner of the Outstanding Innovator of the Year at the Claims Innovation Awards in 2013, Neil Hudgell has blazed a trail with his caseload purchasing vehicle webuyanyfiles. com helping his firm to expand its presence around the UK. He tells Claims Magazine about his hopes and fears for 2014.
08
News
Credit hire under fire The Competition Commission questions the standard of post-accident repairs
Focus on…
Walking the tightrope Life has become a whole lot harder for litigators following the Mitchell decision on CPR
Click of a button Dez Derry from mmadigital
explains why, far from being old hat, email marketing can really help your firm generate business
A Winter's Play Andrew Twambley
imagines what life is like behind the scenes at No.10 for Chris Grayling and David Cameron
Claims Magazine/Issue 11/ 03
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