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IntervIew Leaders in HeaLtHcare


that result in improving the quality of healthcare services in the region. At Kleos we like to remind our investors


that “healthcare does not equal hospital,” but that “healthcare investment should equal investment in quality healthcare.”


Q: What are some of the main leadership challenges pertinent in the region, which internal stakeholders face? a: The major challenge for the Middle East is how to finance our healthcare systems in the future. As government budgets for healthcare continue to rise, it is important for both public and private sector stakeholders to lobby for alternate ways of financing the healthcare system to create a sustainable healthcare economy. It is not as simple of developing a national insurance scheme. Insurance is only one (and a far from complete) solution to diversifying the current petrodirham, diner and riyal heavy spending on healthcare. At Kleos, we are currently working with a local Middle Eastern government that spend between 200 to 250,000 USD dollars per patient for the 30,000 plus patients it sends abroad annually. Now, even though the treatment of most of the aforementioned patient cases do not exists in that particular country, it is certainly not sustainable for the Foreign and Health Ministries of most Middle Eastern governments to handle their overseas healthcare on an FFS or fee for service basis.


Q: How will the citizens (patients) ultimately benefit from all this investment and development of hospitals in the region? a: The patient is the most important part of the healthcare economy and has been all too often neglected in the past. As patients become smarter on healthcare (vis a vis the increasing amount of health data available online) it is very important for the other four stakeholders of the healthcare economy – regulators (or governments), providers (i.e. healthcare service providers such as hospitals and clinics), payors (e.g. insurance companies) and suppliers (of medical equipment), to be acutely aware of the ‘patient focused principles’ of healthcare sweeping the globe. Patients will only benefit from this


increased investment in healthcare services, if and when the other four stakeholders take the patient’s primary needs into account by navigating the ever changing dynamism of readily available healthcare information. As a Middle East focused healthcare


company, Kleos prides itself on its pioneering ‘patient focused’ approach to delivering quality healthcare services at the most affordable prices. HB


‘the major challenge for the Middle east is how to finance our healthcare systems in the future


Hospital Build Issue 3 2011


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