Understanding the value chain
Touch Financial understands the delicate balance between the needs of its customers for effective cashflow solutions and the demands of lenders for quality leads.
volume of larger deals, and Touch has played an important part in getting bigger deals on our books,” he says. “Our business has undergone a transformation over the last 12 months, and Touch has supported us throughout this transition with a steady deal flow, which has been phenomenal.”
Simon Carter Director of Touch Financial
Touch Financial holds the pole position as the largest introducer of receivable finance referrals in the UK and prides itself on adding value to both customers and lenders.
But it is not just Touch Financial who believe they are successful in achieving the fine balance between representing the interests of their clients and managing the expectations of the 20 or so high profile organisations on its lending panel.
Ian Wilkins, managing director of Aldermore Invoice Finance is one who says that Touch Financial’s service is clearly valued by both parties: “We certainly see our relationship with Touch as an important one,” he says, “but they are clearly also valued by their clients in equal measure — and that’s a really important strength for a broker.”
Ian has worked with Touch for several years: “As one of our routes to market, they have always been an excellent source of introductions, providing a good volume of high quality leads,” he says.
More recently, and as Aldermore’s success has continued, the size of deals being referred has also evolved: “We have been looking at increasing the
Ian Wilkins Managing Director of Aldermore Invoice Finance For further information call 0845 388 9725 or visit
www.touchfinancial.co.uk
One recent deal brokered by Touch Financial and converted by Ian and his team involves Grant Welsh Commercials (GWC). GWC, based in Dundonald in Ayrshire, provides a range of services to support commercial vehicles, from inspections and repairs through to computer diagnostics of brakes and engine management systems.
‘‘
What the lender says: Touch has played an
important part in getting bigger deals on our books
Sharon Welsh, a director of the company, is a regular user of factoring as a means of keeping cash flowing through the business.
“We contacted Touch Financial,” she says, “to see if they had any advice on
’’
how me might improve the deal from our previous provider. They listened to our needs and recommended we speak to Aldermore. The whole process was very smooth and professional and we’re very happy with the deal that Touch brokered for us.”
‘‘
What the client says: We’re very happy with
the deal that Touch brokered for us
Sharon is also happy with the ongoing contact that Touch Financial maintains: “They contact us regularly to make sure all is still running smoothly and we know that they will be there for us if any issues arise,” she says.
Jane Stark, a director of JD Heating and Plumbing, shares a similar experience. Her company is a central heating and boiler specialist covering Cardiff and the surrounding areas. Although new to factoring, she is familiar with the impact that cashflow can have on the business:
“We needed to free up some cashflow that was tied up in our business and factoring was mentioned to us as a way of doing so,” she says. “We hadn’t used factoring before and so went online and contacted Touch Financial who guided us through the process and explained its advantages.”
In this case, Touch recommended Lloyds TSB Commercial Finance: “They suggested Lloyds as a preferred lender, and as they were local and we had an established relationship with them, we went with them,” Jane says. “Touch Financial has always been on hand ever since to make sure any queries are dealt with promptly and professionally. We would highly recommend their services.”
’’
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104