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GENERAL INFORMATION Inclusive Prices


2017 river cruise prices are per person in U.S. dollars. Prices include all accommodations, airport and train station transfers as detailed in cruise, entertainment, special dinners, land and cruise transportation, sightseeing, shore excursions, unlimited complimentary beverages aboard ship including regional wine, beer and premium spirits, specialty coffee, water and soft drinks, luggage handling, and services of local guides, Tauck Cruise Director and Tauck Directors. Meals are included as specified in the itinerary.


Hotel & Ship Accommodations – Tauck’s price includes all hotel & ship accommodations. Two-bedded rooms are reserved in most hotels. Triples are usually two-bedded rooms plus a rollaway cot and are not recommended for comfort; aboard ship, triples are accommodated with a pull-out sleeping couch in limited Category 7 suites.


Internet – Complimentary basic Internet on riverboats and where available in hotel rooms; service levels are not guaranteed.


Tauck Director / Tauck Cruise Director – Each European river cruise is conducted by a Tauck Cruise Director and three Tauck Directors. They are professional employees of Tauck.


Gratuities Included – All appropriate gratuities for luggage handling, bellmen, doormen, dining room servers, ship staff, local guides and drivers are included. Tauck Director and Tauck Cruise Director gratuities are included on all European river cruises.


Luggage Handling & Restrictions – Luggage handling is included in the cruise cost. Due to space restrictions, we ask that you please limit your checked luggage to one suitcase per person weighing no more than 50 lbs. (23 kg) and with overall dimensions (length + width + height) not exceeding 62 inches. Most airlines require that checked luggage not exceed a weight of 50 lbs. per piece. Luggage exceeding the maximum restrictions is subject to expensive overage fees or is at risk of being left behind. Many airlines are now charging fees for checked luggage, regardless of the number of bags. Airlines revise luggage policies frequently, and often without notice; therefore Tauck cannot be held liable for additional fees or inconveniences imposed by the airline. We urge you to check with your airline before traveling to verify current number, size and weight limits. Additionally, guests on tour should limit their hand luggage to a small carry-on piece and only those items needed during the day. Most modern sightseeing motor coaches offer limited space for numerous or larger items. Space under seats or in overhead racks is typically small, and designed to accommodate items like coats, hats, purses, small camera bags, etc. Items too large to fit underneath seats or in overhead racks must be stored in the luggage bays beneath the motor coach and may not allow for access during daytime travel.


Not Included


Airfare to the cruise departure point and from the cruise ending point is not included. Airport tax and departure taxes are not included.


Hotel Rooms Before or After Cruises – To avoid jet lag, many guests prefer to make hotel arrangements before their cruise departs. As a service, Tauck will make hotel reservations before or after your trip on a space available basis upon request. Hotel charges will be added to your cruise cost. Note: Airport and train station transfers are included for these bookings; ask for details when booking.


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Personal Expenses such as phone calls, room service, top-shelf alcohol and specialty wines, laundry, airline excess luggage charges and other optional extras are not included.


Luggage Responsibility – Although every effort is made to handle guests’ luggage carefully, we cannot be responsible, assume liability or accept claims for loss or damage to luggage and personal effects due to breakage, theft, or fair wear and tear through hotel, airline and group carrier handling. It is important to have adequate insurance to cover these eventualities. See Tauck’s “Cruise Protection.”


Before You Go


Itinerary Changes & Price Flexibility – Tauck pledges to make every effort to operate all cruises and tours as advertised. Tauck reserves the right to alter or curtail the itinerary, or substitute sightseeing, ports, hotels, and / or conveyances as deemed necessary. Due to changing weather conditions, navigation along the rivers and passage under bridges may be impacted by high or low water levels, necessitating a change in itinerary to complete our journey. Any savings realized by these changes will be refunded to passengers. Any resultant added expense will be covered by Tauck. Note: Although not expected, prices in this brochure may be modified due to unexpected significant external factors not forecasted at the time of printing.


Passports / Visas – For international travel, U.S. citizens need a passport valid for at least 6 months beyond completion of the cruise or tour. Non-U.S. citizens should contact their booking agent or appropriate consulate for information on all necessary documents required. Visas may also be required; contact your travel agent or appropriate consulate for documentation information.


Airline Security Measures – The Transportation Security Administration requires all passengers to provide their name as it appears on the passport or government-issued I.D. to be used while traveling, their date of birth and gender when making airline reservations to fly to, from and over the U.S. to the airlines. This information will be requested at time of booking for all flight arrangements made through Tauck.


International Cruise Regulations – Travelers must provide their passport number and date of birth to Tauck at time of booking for all cruises. Tauck must provide this information to the cruise line before departure or you may be denied boarding.


Membership & Health – Membership will be granted to all persons. Please consult your physician for pre-departure health advice. Tauck reserves the right to terminate the cruise of any persons who are abusive of others or whose behavior disrupts the tour.


Travelers Needing Special Assistance – Tauck regrets that it cannot provide individual assistance to a guest for walking, dining or other personal needs. Guests needing such assistance must be accompanied by an able companion who will assist them. We regret that we cannot accommodate wheelchairs or motorized scooters; ask at booking.


Air Services – International airfare may be purchased through Tauck for travel originating in the United States. By using Tauck’s air services, you agree that Tauck, in purchasing, selling or otherwise arranging air transportation, is acting only as your agent and is not liable or responsible


for any accident, death, personal injury, illness, property damage, delay or other loss or expense of any nature whatsoever arising directly or indirectly out of any act of God, or any actions or omissions (including any failure to provide services) or default of, any carrier. All carriers are independent contractors and are not owned, managed, controlled or operated by Tauck. Your airline ticket constitutes a contract between yourself and the airline (and not Tauck), even if purchased through Tauck. Tauck is not liable for, and does not assume responsibility or accept claims with regard to, seat assignments, name changes, schedule changes, flight changes, cancellations, claims for a refund or reimbursement of airline ticket fees, or any other loss or expense incurred by you for any reason whatsoever (including, without limitation to bankruptcy, insolvency, reorganization of a carrier or similar relief from creditors) when purchasing or using the carrier’s services. Tauck must handle ticketing for Tauck’s special fares, which are subject to availability and cannot be guaranteed until reserved. Special fares cannot be combined with any other promotional offer. Tauck’s air services must be purchased in conjunction with a Tauck tour. Electronic ticket numbers will be mailed with final documents. Should you cancel or change your air before or after departure, all airline cancellation and change fees will apply.


Photography and Video on Tour – Occasionally, Tauck will use photographs and / or video taken by fellow guests or your Tauck Director on tour for print, Internet and other media promotional purposes. If you prefer that your image not be used in any marketing activities, please notify your Tauck Director at the start of your cruise or tour.


How To Make A Reservation


To Make a Reservation, see your travel agent or phone Tauck with full first and last name (as it appears on your passport), address and hometown of all persons. We will verbally give a “Deposit Due Date” up to which time space is tentatively held.


Tauck 10 Westport Road


Wilton, CT 06897-4548 United States Phone: (800) 468-2825 Email: info@tauck.com Mon – Fri: 8:00 AM – 9:30 PM New York City time Sat: 9:00 AM – 5:00 PM New York City time


Sun: 12:00 Noon – 5:00 PM New York City time Phone:


In the UK: 0800-810-8020 In Australia: 1-300-750-098 In New Zealand: 0-800-500-732 In Hong Kong: 852 3678-2031 from South Africa: 0800-990-476 Other Countries: USA (203) 899-6500


Fax:


Freefax from South Africa: 0800-998-265 Other Countries: USA (203) 899-6602


Email:


UK: tauckreservations@tauck.co.uk Australia: tauck@traveltheworld.com.au New Zealand: info@cruiseworld.co.nz Hong Kong: tauck@pam.com.hk Other Countries: tauckrez@tauck.com


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