TECHNOLOGY
Allianz Worldwide Care The Allianz MyHealth App, from Dublin-based Allianz Worldwide Care, enables international health insurance claims to be submitted quickly and easily, and gives those on the move access to their policy documents. Compatible with iPhone and Android
smartphones and tablets and available in multiple languages, the app allows users to: submit claims with a photograph of their medical invoices and a few key details; track the status of previously submitted claims and recent settlements; access policy documents even when not connected to the internet; obtain advice on a range of topics; use the Find a Hospital tool and the Pharmacy Aid tool, which provides internationally recognised names for a wide range of branded drugs so that a pharmacist can source a local equivalent; access emergency numbers fast; and have common medical terms translated into any of 17 different languages. The judges described the app as “a
great example of process improvement and time saving for both company and employee – multifunctional, with a wealth of information, convenient and beneficial to users. Very user friendly and intuitive.”
Cornerstone Relocation Group New-Jersey-based Cornerstone Relocation Group’s relocation management platform TrackStar automates many of the tasks associated with managing the move cycle. The platform provides clients with
easily accessible customised dashboards containing dynamic data-analytics graphics, enabling them to monitor the success of their programmes at a glance. It allows Cornerstone’s relocation consultants to operate in a centralised database with functionality that includes workf low, checklists, automated alerts, and notifications supporting the relocation process, from pre-authorisation to post-relocation. Access via mobile devices gives
relocating employees the ability to view their relocation and assignment data, view, enter and submit expenses reports, and send messages to their relocation coordinator while they are on the move. The judges, who called TrackStar “a
user-friendly app with wider use in the relocation process”, added, “It appears very multifunctional, and the Total Communication Centre, which date and time stamps every communication, enabling Cornerstone to provide clients with a touchpoint report, so they can measure responsiveness against agreed metrics, is a useful addition.”
ICUnet.AG ICUnet.AG, based in Passau, Germany, provides intercultural consulting and skills development as well as global mobility services. Its multilingual ICU Relocation App
is designed to accompany assignees and consultants on their property tour and make it more interactive and structured. A personalised welcome and a video introducing the target culture are part of the package. As an iOS application pre-installed
on an iPad, the app gives tailored information on properties, districts and infrastructure in the form of descriptions, codes or pictures. Information on properties in Germany comes mainly from interfaces with estate agents’ websites. A similar arrangement is planned for the UK. Assignees can track their current
location via GPS through an interactive online map, which shows nearby facilities, such as schools, hospitals and shops. The map also helps users to judge distances – for example, between an apartment and their workplace. Describing the app as “an innovative
and interesting concept”, the judges said that it had “benef its to improve the relocation experience for an employee” and looked “very clear, user-friendly and professional”.
MoveAssist International MoveAssist International’s cloud- based assignment management app Mai-assignment allows global mobility specialists, assignees, dependants, HR, line managers, f inance, management, and vendors to share data from a single source. By providing a collaborative workspace where documents, scans, images, notes and conversations can be held and shared securely, it reduces
the need for multiple emails, thereby improving security. Mai-assignment gives in-house
mobility teams a real-time view of all aspects of their assignments, including the ability to run and produce detailed cost estimates and balance sheets. Ongoing assignment cost tracking can be performed via the management of expenses, to produce up-to-date estimated-versus-actual costs. The workf low engine can be customised to suit the internal processes of any global mobility team, and users can create approval groups, through which the cost of an assignment or cost exception can be easily transferred for validation. The judges described Mai-
assignment as “very clean and modern, with workf low management which can be set via policy/case type, and all date driven. A versatile tool, with useful dashboards and a library of information.”
Plus Relocation Plus Relocation, headquartered in Minneapolis, delivers mobility services in more than 176 countries. Its EloSM for Employees, built on the Salesforce. com platform, is a cloud-based solution that gives relocatees and their partners a single, secure point from which to access information about their move. Through it, they can manage events and tasks, and connect via an online social community with others who are relocating. A version for mobility teams allows
clients to: view dashboards of key metrics and access real-time programme reporting; track tasks, message service providers, monitor coming events, or look up information on individual employee moves; authorise new moves, calculate the cost of prospective moves, or review employee survey results and comments; learn about relocation and industry trends; and connect with a community of their peers. The judges praised the “good
references and detailed back-up information” supplied with Plus’s entry statement, which, they said, was “very clear and well structured, with issue, action and solution explained and a friendly approach”. They described the website as “a really good community”.
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