TECHNOLOGY
TECHNOLOGY FOR GLOBAL MOBILITY WHAT’S NEW?
We look at some of the new technology developments that can help make life easier for global mobility, HR and relocation professionals and their relocating employees.
I
n the global mobility sphere, a wide range of cutting-edge new technology products have recently been released,
as the entries for this year’s Re:locate Technological Innovation award showed. They covered everything from healthcare, removals and serviced apartments to business travel, home search, and assistance with the wider relocation cycle. The judging team was led by Hannah
Stewart, who manages global policies, processes and relocation at multinational mining company Anglo American, and Ezeibe Agomo, senior manager in the mobility business partner team at Sapient Corporation, a previous winner of the Inspirational HR Team of the Year award for its innovative work with management and communications systems. Hannah Stewart said, “Through the
submissions for this year’s technology award, it is clear that the global relocation industry is continuing
to become
more focused on using technology for progressive business transformation, increased efficiencies, improved customer service, and value add for clients.” All the entrants, she added, had
demonstrated significant benefits brought by their technology. The shortlist included what the judges
described as “diverse and pioneering solutions to current relocation industry challenges” that demonstrated efficiency gains, improved customer experience, modernisation, and added value that went beyond cost savings. The judges were quick to recognise the
innovative nature of the winner, Going- there Global Destination Services’ GT Global Tracker. Full details on p36.
MOVE Guides HIGHLY COMMENDED
Move Guides’ Talent Mobility Cloud helps companies to manage and deliver their mobility programmes. It interacts with different providers to serve as a portal to manage a range of services, from shipping and flight costings to immigration. Benefits include streamlined
administration, easy stakeholder collaboration, and a single mobility view for employees, HR and finance (including tax and payroll). Fully configurable to clients’
programmes, the system supports all mobility policies. HR and mobility users can authorise an employee move, track its progress, access a wide variety of instant reporting, and manage any exceptions or escalations. Employees are given an interactive
hub to manage their move, access a task list, learn about their new city and office, and manage expenses. From this, they can access 24-hour customer service from Move Guides’ consultants, wherever they are in the world. Praising the Talent Mobility
Cloud’s “slick and professional look”, the judges added that the product was user friendly, with plenty of background information for users. They liked the website’s links to other web-based resources.
UrbanBound HIGHLY COMMENDED
Chicago-based company UrbanBound’s relocation management software for companies using lump-sum relocation serves as a single portal through which to manage relocation benefits and coordinate relocation-related services, enabling them to create the best relocation package for each employee. For the relocatee, UrbanBound
acts as a control centre through which all aspects of their relocation can be managed, creating a tailored experience to help them to plan and execute their move by providing guidance on their relocation policy, help with understanding their benefit, and tech-driven support. It also gives them advice and
support, hyperlocal content, and data sourced from their co-workers to help them get acclimatised to their new area and new workplace. Describing it as “an excellent,
beneficial, smooth and professional tool”, the judges said, “We really like the look and feel of the site; it’s very intuitive
and user-friendly,
with questions to unlock the right content, information about co-workers, customised FAQs, and payroll feeds. “The site is customisable and policy
driven, with an initiation from HR and then employee driven.”
18 | Re:locate | Summer 2016
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