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The Analysis News & Opinions


Key topics are set to be debated


Whether career progression exists in credit, GDPR opening the door for money launderers, and ethical leadership in collections will be amongst the key subjects up for debate at CCRInteractive, in association with Marston Holdings, this year. The national and international event


for senior credit and collections professionals has always sought to address the key areas of interest to the industry and, once again, many subject areas have been recommended by CCRInteractive’s Advisory Board. The senior industry figures on the board


have made suggestions to ensure the event considers the issues of greatest relevance to the industry. As a result, other subjects to be covered


will include ‘taking a joined-up approach’, ‘trading in the MENA region’, ‘cryptocurrencies and their link to fraud’, ‘customer value as a driver for return on investment’, ‘credit scoring pasts, credit scoring futures’, and ‘ontology in financial services’. Also ‘affordability and advice – two


challenges for the industry’, ‘lean audit – the key to developing a high-performing team’, ‘a focus on vulnerability’, and ‘debt and mental health – a view from the ombudsman’.


in association with Stephen Kiely, editor of CCRMagazine,


said: “We are very grateful to the members of the Advisory Board, who have given us excellent ideas to build the day around. “We are firm believers that we cannot


have every good idea, so it is pleasing to have such senior industry figures give us advice. I know that, as a result, we will cover the issues that delegates want to hear about. But, we are always keen to listen so if there is a topic you feel we should consider, then I hope you will get in touch.” l CCRInteractive will take place on Tuesday 3 October, at the Guoman Tower Hotel in central London. To ensure you make the most of all the


knowledge and networking opportunities available on the day, please contact stephen@ccrmagazine.co.uk or call 07766 416693, or Alison on 01702 341948 or at alison@ccrmagazine.co.uk to book your place.


Charity sports event


Industry professionals have been invited to attend a sports event run in aid of a charity that uses sport to tackle the issues surrounding unemployment, crime and health. The Law Society Rugby 7’s and Netball Tournament, which is being supported by Marston Holdings, will be held on Sunday 24 September at Richmond Rugby Club. It will support the charity School of


Hard Knocks, which offers programmes based on its methodology of controlled confrontation, challenging activities, and an affirmation of self-worth and motivation.


September 2017


It aims to help people to grow in confidence, take personal responsibility for their lives and actions, experience the value of teamwork and diversity, learn the value of respect: both of others and of themselves, realise their own potential, and re-engage with employment or education.


www.CCRMagazine.co.uk Opinion


SMEs voice doubts about the new government


As the government’s summer recess commenced with question marks hanging over its unity, our new research revealed that three in 10 SMEs (29%) did not believe that the new government will do anything in the near future to help their businesses grow. The poll asked owners and directors of


over 1,200 SMEs what actions they had faith that the new government would do that would help their business to grow. The research found that of the businesses


which anticipated a period of decline in the next six months, 38% were holding out faith that a new government would reverse the decision on Brexit. This figure rose to 41% amongst the SMEs that describe themselves as ‘struggling to survive’. Just 12% of SMEs anticipating a period of contraction or decline in the next six months believed that the new government will deliver strong leadership on managing the UK’s exit from the EU. This is in contrast with the 29% of SMEs


anticipating growth. Similarly, a mere 13% of the SMEs


anticipating decline had faith that the government will be able to negotiate trade deals beyond the EU, in comparison with 29% of those anticipating growth. While Brexit prompted strong opinions


amongst survey respondents, the key demands from SMEs were a reduction of red tape (28%) and lower taxes (24%). These were the priorities across all the sectors and regions asked, with the exception of Scotland. Here, a clear and final position on Scottish independence was the top priority, with 32% believing the new government could deliver this. These findings should be considered


in the context that SME confidence levels pre- and post-election remained broadly the same.


Gavin Wraith-Carter Managing director, Hitachi Capital Business Finance


7


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