CCR2 Risk, data, and GDPR
A fresh approach for today’s industry
Fathom brings a fresh approach to selling, implementing and supporting its CaseflowFusion® Collections and Case Management software
Deborah Cox Director, Fathom Management Solutions
deborah.cox@
fathom.co.uk
At Fathom, we understand that you are looking for truly innovative thinking and ideas when it comes to the technology on which businesses rely today. From the start, you will be dealing with
people who understand your business, with many of the team having performed the end-user task in various organisations. Indeed, some of our team have joined Fathom from our customers. This enables us to provide knowledge, and to share our experiences with you. Our clients always have contact at senior
level and continuity from the sales phase, through to installation. Ongoing support of our software is of
paramount importance to us, and our dedicated team are able to provide technical, as well as, practical, guidance. We maintain lasting and strategic
relationships with our customers to ensure their requirements are always met.
CaseflowFusion® CaseflowFusion is a flexible and feature- rich software system, which streamlines every aspect of the account and receivables management. This allows our customers to increase the
scale and efficiency of their business. The software will handle the entire
lifecycle of an account, managing it from the credit-control stage to arrears, collection, and right through to litigation and enforcement.
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From the start, you will be dealing with people who understand your business, with many of the team having performed the end-user task in various organisations. Indeed, some of our team have joined Fathom from our customers. This enables us to provide knowledge, and to share our experiences with you
In an industry where compliance is
increasingly important, it is a reassuring solution, which enables agents to work sensitively and efficiently, maintaining a comprehensive record of their actions. Key features include:
l Intelligent electronic data input – our Import Gateway facility is user-definable, allowing custom templates and fast import of accounts. Accounts can be created with a minimum of information and updated later. l Procedural account management – user-defined workflows determine how CaseflowFusion manages accounts. Account events can be triggered in either automatic or semi-automatic modes. l Account pooling and segmentation – our software can manage groups of accounts in work pools, enabling multiple agents to work on the same pool or matching agent skills to specific accounts. l Automated processes that create efficiency – CaseflowFusion takes care of routine, pre-defined tasks so agents can
Find out more To find out how we can help your business, and to arrange a demonstration, please get in touch:
+44 (0)1189 750 044
contact@fathom.co.uk fathom.co.uk
www.CCRMagazine.co.uk November 2017
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