EDITOR'S LETTER
PRESIDENT & CEO James Balda
jbalda@argentum.org
Redefining Leadership, Every Day
“Every day, formal and informal leaders do ordinary things that have an impact on others—simple human acts such as listening, perspective-taking, kindness, curiosity, and decision-making. I call this everyday leadership.” –Heidi Brooks, PhD, senior lecturer, Yale School of Management
Although this issue’s theme is workforce development, it could also be leadership. People in senior living at all levels are both “formal and informal leaders,” as Brooks puts it.
From the C-suites to the executive director to the direct caregiver, people exercise this “everyday leadership.” In this time of multiple crises, this leadership is a superpower.
Most of all, as Brooks says, the simple human acts you do have great impact.
The 2020 Argentum Award Honorees (p.28) exemplify this kind of hero: inspiring, enthusiastic, and always resident-centered. Brooks’ words come from a new Senior Living Executive feature: A column in each issue with thought leadership on Equity & Inclusion (p.26). With the outcry against tragic deaths and the unmistakable evidence of health disparities as COVID-19 continues, Argentum put a group together to take action. This column is only one example. I welcome comments or recommendations for future columns. As you’re called to lead more and more often in this crisis, the Executive Director
Leadership Institute (EDLI) is a way to empower yourself. It's virtual and more accessible this year: over five days, for 2.5 hours each day, weekday afternoons from August 10-19 (with a weekend off, even). Better still, leaders don’t have to choose between the EDLI experience and the conference: You can do both. Learn more at
edli.argentum.org. We at Argentum walked through a demo of the capabilities for the Senior Living
Executive Virtual Conference, and the format and the lineup are extraordinary. It’s easier to plan each day, but more important, I still got that sense that there’s more to explore, and that I could, by chance or design, hear, talk to, and “meet” people who might have the very idea, data, or perspective I need. Take a trial run at the FAQ menu at
conference.argentum.org. While you’re there, take a look at the Senior Living Solutions Guide: Industry suppliers are uploading a trove of white papers, videos, and other collateral on topics from falls prevention to invoicing to software—and you can use it right now. (You might find you like it better than taking home a tote bag full of brochures.) Many people are realizing now the heroes you are, every day. But there’s still much they don’t see. That’s one more value of classes and conferences and other chances to meet up, virtually or face-to-face—you’re supporting and being supported by others who get it.
— Sara Wildberger Editor
P.S.: At a virtual conference, we won’t have to put in thousands of steps in dress shoes.
CHIEF OPERATING OFFICER Maribeth Bersani
mbersani@argentum.org
CHIEF FINANCIAL OFFICER Gina Mamone
gmamone@argentum.org
VP, QUALITY IMPROVEMENT John Schulte
jschulte@argentum.org
VP, WORKFORCE DEVELOPMENT Brent Weil
bweil@argentum.org
VP, MEMBERSHIP & EVENTS Brad Williams
bwilliams@argentum.org
VP, GOVERNMENT RELATIONS Paul Williams
pwilliams@argentum.org
SENIOR DIRECTOR, MARKETING & COMMUNICATIONS Jessica McKay
jmckay@argentum.org
DIRECTOR, PROGRAM CONTENT Denise Brassé
dbrasse@argentum.org
DIRECTOR, MEMBER SERVICES & DATA Kari Horesky
khoresky@argentum.org
DIRECTOR, MEETING PLANNING & OPERATIONS Alana Mallory
amallory@argentum.org
DIRECTOR, GOVERNMENT RELATIONS Daniel Samson
dsamson@argentum.org
OFFICE MANAGER/ EXEC. ASSISTANT Rosa Montgomery
rmontgomery@argentum.org
PROJECT MANAGER, APPRENTICESHIPS & WORKFORCE DEVELOPMENT Megan Robinson
mrobinson@argentum.org
PROFESSIONAL DEVELOPMENT & EDUCATION MANAGER Robert Oliveri
roliveri@argentum.org
MARKETING SPECIALIST Kayla McAlindin
kmcalindin@argentum.org
EVENTS COORDINATOR Ashley Foster
afoster@argentum.org
STAFF ACCOUNTANT/ HUMAN RESOURCE MANAGER Olivia Wilson
owilson@argentum.org
EDITORIAL COMMUNICATIONS MANAGER & EDITOR Sara Wildberger
swildberger@argentum.org
ART DIRECTOR Rose Thai
rthai@argentum.org
ADVERTISING DIRECTOR OF SALES Katherine Madison
kmadison@argentum.org
SALES ACCOUNT EXECUTIVE Brooke Jordan
bjordan@argentum.org
SUBSCRIPTIONS 703.562.1179
Senior Living Executive, Volume 27, Number 4 (print ISSN 2161- 6698, online ISSN 2161-671X) is published bimonthly by Argentum, 1650 King Street, Suite 602, Alexandria, VA. Periodicals postage paid at Alexandria, VA and additional mailing offices. Argentum member companies receive subscriptions for staff as part of their membership. Free controlled subscriptions are also available to qualified individuals in the senior living business.
POSTMASTER: SEND ADDRESS CHANGES TO Senior Living Executive, 1650 King Street, Suite 602, Alexandria, Virginia 22314 703.894.1805. Printed in USA. Copyright 2018. Prior to photocopying items for educational classroom, internal, or personal use, please contact the Copyright Clearance Center, Customer Service, 978.750.8400, 222 Rosewood Dr., Danvers, MA 01923 or check CCC Online at
www.copyright.com. Senior Living Executive will not be responsible for the return of any unsolicited manuscripts or photographs.
Copyright ©2020 Argentum. All rights reserved. No part of this publication may be reproduced or transmitted in any form—print, electronic, or otherwise—without written permission from Argentum.
JULY/AUGUST 2020
ARGENTUM.ORG 7
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60
