ed, as each is greatly affected by the same external factor: COVID-19. Many of our team members—including
me—had to quickly adjust to children no longer being able to safely attend school or childcare. I encouraged one-on-one meetings instead of group ones as much as possible, to facilitate solutions to unique circumstances. The first question—and frankly the most important one—is how are you and how is home?
Don’t forget yourself Leaders often place themselves last in the order of consideration and care. I was grate- ful for my organization’s constant reminders that this is a marathon, not a sprint. We were encouraged to use our earned time off as a means to recharge and refuel. These are some of the most stressful times we will ever endure in our professional
While all communication is critical, those working with us are top priority. Left to fill in their own blanks, associates will begin to insert assumptions.
careers—it’s important to find ways to de- stress. Over the course of the last few weeks I have rediscovered my favorite pastimes: riding my beach cruiser bicycle, enjoying puzzles, and learning how to crochet. I am also practicing mindfulness and con-
tinually evaluating my mental health. Many organizations offer a formal employee as- sistance program that includes counseling sessions available at no additional expense to their associates. Finally, express gratitude to your team as often as possible. Go beyond telling them
you care; show them you care. And get cre- ative! Recently, I gifted my director team with superhero socks, along with personal notes of thanks. We captured the moment with a fun photoshoot! We need every member of our team to
be present during times like these to care for our residents, and we want them to know we could not do this without them. If we show appreciation, our teams will respond with commitment that goes above and beyond— serving as health care heroes and warriors.
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