Training Achievements Right 4 Seniors
These projects build upon the success of Rights 4 Seniors,
www.rights4seniors.net, an online reference regarding older people’s rights and entitlements in Northern Ireland.
First live in 2011, Rights 4 Seniors now attracts 42,000 unique visitors per annum and includes up-to-date information regarding health, benefits, pensions, housing and community care. Visitors can also read relevant news articles or join the conversations with blog commentaries and forum posts.
Advice NI continued to meet quality requirements including successful External Verifier visits, maintaining our assessment centre status with City & Guilds, ProQual and OCNNI.
The training team built on its successful partnerships including those with Disability Action, Alzheimer’s Society, Money Advice Trust, Land and Property Services, Law Centre NI, and Age NI. Work with the Northern Ireland Advice Services Consortium (NIASC) Training Team included development of a NIASC Joint Advice Sector Training Framework, Minimum Training Standards for Advisers, Gap Analysis of Advisers Needs for Child Maintenance Services, Training Evaluation Report, Quality Paper, and Financial Support Services project (including development and delivery of training to Financial Services Offices and Advisers).
In this period we achieved the following in our training support:
• A 59% increase in participant numbers from 512 in 2012/13 to 815 in 2013/14 a breakdown of which includes 670 candidates attending face-to-face training, 203 participating in online training and 15 participating in blended learning (Advocacy).
• A total of 85 participants accredited for Advice NI training programmes with a further 18 expected to be accredited.
• Developed and delivered further regulated (QCF) qualifications including NVQ in Business Administration Levels 1 to 3.
• Successfully rolled out the Level 3 Certificate in Independent Advocacy (QCF) following the pilot programme.
Fred Gray & Olive Elliott – iPad learners, Kingways Fold 14
• Conducted a Training Needs Analysis to determine the training needs of our members and the wider advice sector to inform training development.
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