Supporting Active Engagement


Now in the second year of a 5 year project, funded by the Big Lottery Fund, Supporting Active Engagement has enjoyed great success in sheltered housing schemes across the country. With the support of volunteers, Advice NI is teaching more than 120 older people each year how to use tablets, how to connect with people online and how to access information regarding their rights and entitlements.


“All of the residents have said how very interesting it is, that it is wonderful to know what their grandchildren are talking about and how much they look forward to the next class.”


Scheme Coordinator


Another component to Supporting Active Engagement is that we encourage the older residents to complete a benefit check to ensure that they are accessing all of their entitlements. This has had a powerful impact on nearly 300 people in the first year with over £122,000 of benefits claimed.


Case Study


Client was a 78 year-old gentleman who had lived for 13 years after retirement without claiming his basic state pension. He and his wife were struggling financially.


After the intervention of Supporting Active Engagement’s information and advice officer, he was offered a lump sum of £70,000 or weekly payments, and opted to receive £321.30 per week in state pension.


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