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Extract from the 2017 conference programme To find out more visit www.businesstravelshow.com


TUESDAY 21 FEBRUARY Hosted Buyer


Pre-Show Conference 13:50-15:05


• Top of the bots – how emerging technologies will re-shape business travel


15:20-16:20


• Re-think your travel technology strategy


• Pre-trip approval – an increasingly good or increasingly bad option?


• Buyer self-help group – my biggest success and my biggest challenge


16:35-17:35


• Do I have the right travel management KPIs and benchmarks?


• Realign your travel programme after company mergers, acquisitions and divestments


• The awkward squad – how to deal with your company’s difficult travellers


WEDNESDAY 22 FEBRUARY 10:00-11:00


• Making a success of managing suppliers and service providers in Asia


• How can I get even more out of my accommodation strategy?


• Ten quick wins to get you started in travel management


11:30-12:40


• Brexit – what does it mean for your travel programme?


11:30-12:30


• Upgrade your TMC from a commodity supplier to a relationship supplier


• Negotiating the best savings and value with travel suppliers


13:00-14:00


• Procurement – is travel different from other buying categories?


• Corporate payments – achieve more savings, more data, more process efficiencies


13:00-14:10


• This time it’s personal – how buyers and suppliers benefit by personalising service delivery to travellers


14:30-15:40


• Strengthen your relationship with your TMC


14:30-15:30


• Airline contracting 2.0 – how carrier agreements are set for radical change


• My travel tech toolkit


• Using data for improved savings and control


16:00-17:10


• Build a crisis management plan 16:00-17:00


• If the app fits – making mobile work for you and your travellers


• How I handle policy, compliance and communication


• Travel management for SMEs 11:30-12:30


• Virtual and other next-gen travel payments – why you and your travellers will benefit


• Travel policy – your key to balancing maximum compliance with traveller experience


13.00-14:10


• New savings from mature programmes


13.00-14:00 • Protect your travellers’ data


• Online booking and other technology – how to choose it, how to implement it, how to maximise adoption


14:30-15:40


• Access economy or excess economy? – figuring out the best way to manage new-gen suppliers and distributors


14:30-15:30


• Better TMC and service provider contracting and auditing


• How I manage my air and hotel programme


• Communication – how to engage travellers and other stakeholders in your travel programme


16:00-17:00


• How I manage my multinational travel programme


• Safety and security – a best practice guide for beginners


Register now for free at businesstravelshow.com using your invite code BBT17


THURSDAY 23 FEBRUARY 10:00-11:00


• Getting to grips with ground transportation


• How travel managers can raise their profile within their company


• Choosing a travel management company and other partners


11:30-12:40


• Forecasting Forum 2017 – what will happen to travel pricing in the year ahead?


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