Scale
GAMING LABORATORIES INTERNATIONAL
SIZE AND SCALE TO MEET THE GLOBAL NEEDS OF THE INDUSTRY
Martin Britton Managing Director, GLI Europe and Africa
Gaming Laboratories International (GLI®), founded in 1989 in the United States, has certified more than 1,757,470 gaming devices and has either consulted on or tested equipment for 475 jurisdictions. With over 20 laboratories located all over the world, GLI offers so much more than just testing.
We’re ready to guide gaming companies through the whole certification process, whether they’re looking to sell into a single market or into multiple jurisdictions across the world.
The sheer size and scale of GLI cannot be matched anywhere in the world – GLI Europe being no exception. Each office performs testing and compliance services. However, different offices have key strengths in specific areas. This means that across all Europe and Africa offices, we have experts with skills that will meet everyone’s needs.
At GLI Europe, our offices are full-fledged testing facilities. For example, our European headquarters in Hillegom, The Netherlands, has engineers, ISS, auditors, mathematicians, compliance, quality assurance, finance, administration, and human resources employees. In total, GLI has over 160 people in Europe and Africa, strategically located to ease passage to market. We have doubled the number of personnel in The Netherlands, doubled the size of the offices and staff in Spain, added 50% more engineering resources in Africa in the last year and continuing to expand in Italy. Heinz Winkelbaur has also expanded the Austria facility and engineering team. This growth is happening globally within GLI. Additionally, the offices are comprised of over 34 nationalities, giving the atmosphere a multi-cultural feel. There are many languages spoken on the lab floor, so GLI is able to cope with European jurisdictions. From our perspective, there is nothing more gratifying than seeing a game, device or product being approved and elevated to a global product.
Everything about GLI Europe and Africa is strategic, including our growth and location. GLI can test and certify for 475 jurisdictions and for all gaming product verticals. We can test products against our widely accepted GLI standards, and in this way, easily transfer to other jurisdictions by means of a simple GAP analysis. This process is simplified with our own evolutionary tool, which harmonizes test scripts and GAP analysis across all offices for all jurisdictions. Our scope includes anything gaming and betting related, but mostly commonly includes casino (class III), class II central determination, server-based gaming, VLT, Comma 6a in Italy, Type B in Spain, street market in Holland and Belgium, gaming and betting terminals, and, of course, iGaming.
We can easily transfer a gaming product from one market to another, which is something that, again, really sets us apart. Due to our smart GLI tools, we are able to transfer by means of a simple GAP analysis, avoiding unnecessary
The sheer size and scale of GLI
cannot be matched anywhere in the world – GLI Europe being no exception. Each office performs
testing and compliance services. However, different offices have key strengths in specific areas. This means that across all Europe and Africa offices we
have experts with skills that will meet everyone’s needs.
double testing for our customers, reducing turnaround time and speeding passage to market in a competitive way. The scope of regulatory information at our fingertips is huge and unsurpassed in the gaming industry. It’s also important to find the right level of testing with the key being to test to regulatory requirements rather than over- testing.
Our customer-dedicated response sees us providing the right skills and the right offices for the life of the approval process. Our objective is to keep the communication channel open with constant dialogue.
On the iGaming side, we’ve most recently worked with governments in three jurisdictions who are about to open iGaming in their markets. Our objective is to help, advise and support them in understanding the key elements when it comes to regulation. Security testing has increased substantially using internal qualified resources, including ethical hackers to test vulnerability and potential firewall intrusion and prevent data stealing or hacking.
There are many things that set GLI aside from its competitors – from the size and scale of our company and our wealth of market knowledge to the value added services that make the company so much more than just a testing lab. The GLI brand brings confidence, trust and integrity. It’s essential that our staff is highly trained. However, we also offer training specifically to help regulators, operators and suppliers through GLI University®. Courses include forensics basics, network risk assessment, security policy, asset management and control.
GLI University also hosts yearly Regulators Roundtables in North and South America and Europe, which keep regulators as up-to-date as possible with new technologies. We host regular one-day workshops, covering various subjects that are focused on helping regulators understand the testing process and how accurate, thorough testing ensures the integrity of the game for everyone. These events are free of charge and incredibly well-attended. As well as bringing the industry together, these events help cement the GLI brand.
The Gaming Labs Certified mark is recognized in 475 jurisdictions and provides a level of confidence and integrity that we are very proud of. Any game showing the GLI symbol has passed the most challenging tests and meets the most rigorous standards, making it an incredibly important sales tool in the global evolution of a game.
Overall, we have a great team supported locally and within the global GLI organization. We strive to be the best and to provide world-class service to our customers and regulators. This is an ongoing process with total dedication by everyone. Equally I would like to thank our clients who have supported us over many years as well as those who have come onboard more recently. It's very encouraging to see our client numbers increase and we want to ensure great value is provided today and or the future.
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