TECHNOLOGY (INCLUDING MANAGEMENT SYSTEMS) Capturing Care Management In One Device
GHM Care, specialist technology provider to care homes, explains how new technology can make care management as easy and simple as possible by reducing the number of devices staff have to carry to just one.
Are your care workers still carrying multiple devices with nurse call alerts sounding loudly from a screen on the wall? This is already a thing of the past for many care homes who have adopted new technology which integrates all of their nurse call alerts and third party care management apps onto one single device.
With the increasing pressures on care home owners, it’s vital their staff work as efficiently as possible and that the level of services offered to residents is better than the competition. Thanks to emerging technologies, this can be easily achieved with added cost savings and a strong ROI.
The foundation technology is a new breed of WiFi for care homes that guarantees coverage across the entire home, with absolutely no dead spots. This effectively then creates a framework for other technologies to be introduced and integrated.
For care workers, a messaging unit enables any alerts, apps and care management systems to be directed to just one single smartphone or
tablet. As a result, nurse call wall screens can be silenced as any alerts are sent directly to the device, creating a much calmer environment for both staff and residents.
Care apps, such as resident records and medication apps, can also operate via the smartphone, providing real time access to your information and easy record updates via the device. Smartphones also facilitate other apps such as a door entry system, so staff can give access to team members and visitors from anywhere in the home, and a night time audio app that enables staff can check on any irregular sounds, without entering a patients’ room and disturbing them which contributes to reducing fall rates.
Staff are truly mobile, always contactable and do not have to return to landlines, office PCs or wall boards to accept calls, find information and silence alerts. All whilst reducing the number of devices they carry to just one single smartphone or tablet, which only uses the internal WiFi to stay connected.
For residents, the improved WiFi allows them to use their own devices anywhere in the home whether it’s for sharing photos, internet browsing, watching TV or speaking with family and friends. Residents can also have their own WiFi enabled phones meaning there’s no line rental or call costs for them to pay. Their old BT telephone numbers can even be transferred and directed to their own room phone.
Simon Hayler, of GHM Care, said: “Modern care homes are very much focused on improving the level of service they deliver to residents, but also have to think of ways to save money and work more efficiently.
“By improving staff mobility, carers can spend more quality time with residents rather than rushing around silencing nurse call alerts, checking multiple devices, and answering phones and doors. The environment is also so much calmer without noisy wall boards, office phones ringing and staff racing around.”
In terms of ROI, there are significant savings in eliminating the need for landline rentals and expensive call charges (most of the calls are free). The number of devices needed by staff is also dramatically reduced and, with that, the requirement of multiple suppliers and maintenance contracts is removed. But by far the most far reaching benefit is the ability to market a home that offers a much calmer environment, a hotel level of service and a more advanced level of care.
www.ghmcare.co.uk - 28 -
www.tomorrowscare.co.uk
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