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TECHNOLOGY (INCLUDING MANAGEMENT SYSTEMS)


The Digital Revolution Of Social Care


Hannah Williams, National Care Account Manager at Sky, explains why connectivity and Wi-Fi is the key to unlocking the potential of new technologies in the care sector.


Digitalisation has at long last arrived in the social care sector. While electronic platforms have firmly embedded themselves in other sectors over the past few years, social care has been slower to recognise the multifarious ways in which digital technology can be integrated into care delivery.


Such technologies can add immense value to care operators’ businesses. Just as the internet reinvented the way in which we communicate and share information, internet connectivity has the potential to revolutionise the way in which we deliver care, opening up avenues for improved efficiency, reduced costs and better outcomes.


Social care providers, and other leading figures in the field, are beginning to recognise the opportunities that new digital platforms can bring to the sector. Andrea Sutcliffe, Chief Inspector of Adult Social Care at the Care Quality Commission, spoke in favour of increased digitalisation at a recent roundtable for health and social care leaders at the Danish Embassy. Highlighting the ways in which new technology can facilitate better integration in care, she called on social care providers to embrace digitalisation as a means to improving care outcomes.


For care home operators seeking to maximise the potential of these new technologies, the key is to invest in a tailored connectivity package. A Wi-Fi package that is specifically tailored to the needs of the care sector, such as Sky’s offering, can unlock the full benefits of digital applications from electronic care plans to digitised incident logs.


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An example of the kind of revolutionary new technologies that are beginning to hit the social care


care delivery in the social care sector.”


market thanks to Wi-Fi is Sekoia. Sekoia is a digital application designed specifically for care homes, offering a suite of tools to assist care staff in a variety of areas ranging from administrative functions to front-line care and support. With the help of Sekoia, care providers can reduce the administrative burdens faced by their staff, cut their financial overheads and deliver even more effective and personalised care to their residents.


Some of the largest care home operators have already recognised the value of investing in Wi-Fi in order to access the many innovative new digital tools available for use in the social care space. National care providers, such as Four Seasons and HC-One, have, or are planning to, roll out Wi-Fi across all of their homes.


Whilst these providers are leading the field in adopting Wi-Fi and are reaping the significant rewards, around 70% of care homes across the country still do not have access to a wireless internet connection. This means that there is still a significant “first-mover” advantage


to be gained by those care providers who take the decision to invest in an internet connectivity package. Providers who invest in Wi-Fi now can set themselves apart from their competitors and gain an edge in a crowded market.


Digitalisation has the potential to revolutionise care delivery in the social care sector, providing savvy care home operators with the opportunity to streamline their businesses and improve their offerings. The key to taking advantage of these innovative new technologies is to invest in a tailored connectivity package that suits the requirements of care settings. For those providers willing to become the leaders of the growing movement towards digitalisation, the rewards in store are almost limitless.


www.business.sky.com www.tomorrowscare.co.uk


has the potential to revolutionise


“Digitalisation


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