NEWS CQC ROUND UP
CQC RATES 90% OF HOSPICES AS GOOD OR
OUTSTANDING 90% of the hospices inspected so far in England by the CQC deliver Good or Outstanding care, according to the independent regulator. The inspection programme was launched ahead of World Hospice and Palliative Care Day to ensure care providers were meeting current standards.
The encouraging results illustrate that hospices seem to be caring for people in a compassionate manner at the end of their lives.
‘INADEQUATE’ NORFOLK CARE HOME PLACED INTO SPECIAL MEASURES
A Norfolk nursing home is one of the few facilities to be rated as Inadequate by the CQC in their latest inspection program.
Hamilton House and Mews in Catfield, operated by Prime Life Limited, received an unannounced inspection by the independent regulators earlier this year where a number of areas for improvement were identified.
The care home, which cares for 39 adults with mental health needs,
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A year has passed since the CQC undertook a more intensive approach to the assessment of hospices and home care facilities, across England. The process involves reporting and rating services to ensure residences are safe, caring, effective, responsive to people’s needs and well-led.
The CQC have piloted this new approach to provide the public with more information about the care homes out there, as well as to celebrate excellent provision and encourage poorly performing homes to improve, and celebrate excellent provision.
CQC’s Chief Inspector of Adult Social Care, Andrea Sutcliffe, said: “I know from what my inspectors are finding and from what my own friends and family have told me, hospices provide
was found to be in breach of eight regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
In order to protect the safety and wellbeing of residents Hamilton House and Mews is expected to address insufficient staff numbers, poor recruitment checks on staff caring in people’s homes and staff medicine management skills.
Other areas for improvement, as identified by CQC, are risk management, inadequate training procedures, patient support and internal monitoring structures to assess the level of service provision.
As the home has been rated as inadequate and deemed to be failing to provide care which is safe, effective, caring, responsive and well led it has been placed into special measures.
amazing care and support for people at the end of their lives.
“Success starts with strong leaders who motivate, value and support skilled staff to go the extra mile in sensitively caring for every single person as an individual.”
Jonathan Ellis, Director of Policy and Advocacy at Hospice UK, said: “Hospices are special places carrying out vital work so we are extremely pleased to see that the vast majority of those inspected have been rated either outstanding or good. It’s a testament to the dedication and expertise of the staff and volunteers who provide hospice care across the country.”
The regulator plans to inspect the 25,000 adult social care services in the country by September next year.
Sue Howard, CQC’s Deputy Chief Inspector of Adult Social Care said: “It is essential that Hamilton House and Mews takes action to address the concerns we identified at this inspection.
“The provider has a responsibility to ensure that people living at the home are safe and protected from the risk of harm. All people living there have a right to receive care which is of a high quality, compassionate and safe.
“When we are faced with a residential or nursing home failing their residents, our first instinct is to make sure the service improves.
“Since the inspection we have been working closely with the local authority to ensure that residents are not at risk and we have placed this service in special measures.”
www.tomorrowscare.co.uk
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