DAMAGE MANAGEMENT
mentioned, detailed case studies on the Somerset Levels recovery and the Glasgow School of Arts fire.
A STRATEGIC FOCUS
FOR DAY TWO Keynote speaker, Baroness McIntosh of Pickering, formerly Anne McIntosh MP, was Chair of the Environment, Food & Rural Affairs (EFRA) Commons Select Committee 2010-2015, during which time she oversaw the inquiry into Future Flood and Water Management Legislation.
Her first hand knowledge of the effects of wide-area flooding on families, households and the farming community, as MP for the Vale of York during the 2007 floods, combined with her understanding of how the government is scrutinised and held to account, will set the scene for the strategic focus for Day Two.
Two very different research projects are among the programme highlights.
Co-ordination of Flood Response is the subject of a recent report which has received widespread acclaim. This study, by the CII’s New Generation Group, analysed the interactions between stakeholders following flooding and the team will highlight their recommendations and the importance of working together to deliver better customer outcomes.
‘Children, Young People and Flooding’, a unique collaboration between Lancaster University researchers and the Save The Children charity is looking at children’s experiences of flooding, how they can be supported and how to enhance their resilience and longer term recovery. Not only will the project team report on their findings to date, which they hope will influence both industry and government policy, but children involved in the project will be there to tell their own stories and maybe ask some challenging questions.
A new British Standard for Damage Management (BS12999), which has been developed with the support of key stakeholders across a range of industry sectors, covers the organisation and management of stabilisation, mitigation and restoration of properties, contents, facilities and assets following incident
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Flood Mitigation Strategy is at the centre of the country’s efforts to be prepared for the worst excesses of our changing climate. The Environment Agency’s Jonathan Day will discuss the Agency’s work on evaluating risk, providing warnings and predictions of impending events, investing in flood prevention and working in partnership with other stakeholders. He will also include some observations on the recovery and response from insurers and their supply chains.
With Laura Hughes, the ABI’s Policy Advisor on General Insurance, Benedict Burke, President of the CILA, Paul Cobbing, Chief Executive of the National Flood Forum and BDMA Chairman, Steven Richford, providing the latest thinking from the industry’s key stakeholders, delegates from a range of sectors will gain an insight into many different aspects of the industry and how working together will strengthen our efforts to provide the best outcomes for our customers.
WILL YOU BE THERE? The Winter Storms of 2013-2014 are a good example of how advances in collaborative working in recent years resulted in a more effective response; they also brought about greater engagement of government and communities intent on establishing strategies for improved collaboration and partnership working in the future.
damage. David Adamson, a Lead Programme Manager at the British Standards Institution (BSI), together with the BDMA Chairman, Steven Richford, will talk about the standard’s development and how this Code of Practice will benefit both the wider industry and the consumer.
Organisational Resilience can change the way we prepare for and respond to emergencies. Dr Robert MacFarlane, Assistant Director of UK Resilience Training and Doctrine at the Cabinet Office, will consider the importance of top to bottom and side to side coherence in organisations, networks and other collectives across sectors and disciplines.
The more we talk to each other and share our knowledge and experience, the more collaboration and improved delivery of best practice will grow.
This event will give delegates an insight into how the insurance industry, its partners, communities and the government see the future management of incidents associated with property claims and how we will benefit from working together.
Full details, including online booking for delegates and exhibitors, are on the BDMA website at
www.bdma.org.uk/ conference2015
THE BDMA CONFERENCE 2015 FOR ANYONE INVOLVED IN PROPERTY CLAIMS
Tomorrow’s Cleaning November 2015 | 37
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