01 INTRODUCTION 03 AVOIDING FRAUD 05 ADVANCE FEE FRAUD 08 COURIER SCAMS 09 DATING FRAUD 11 DOORSTEP FRAUD 13 MOTOR INSURANCE FRAUD 15 INVOICE & MANDATE FRAUD 17 ONLINE SHOPPING FRAUD 19 SHARE SALE AND INVESTMENT FRAUD


21 INTELLECTUAL PROPERTY CRIME


23 TICKET FRAUD 24 PACKAGE HOLIDAY FRAUD 26 RESOURCES AND LINKS


INTRODUCTION


Fraud is one of the most pernicious of crimes because it is built on calculated duplicity. It can ruin lives and destroy businesses. Even when detected, its impact can be brutal and enduring, as it can involve not just the theft of money or investments but the co-option of an individual’s very identity and the destruction of his or her reputation.


DON RANDALL, MBE Chair, City of London Crime Prevention Association


Even if you have been lucky enough to avoid being touched directly by fraud and its consequences, the chances are that you will know someone who has suffered at the hands of scammers or confidence tricksters. In 2012, fraud losses to small business alone were estimated at £18.9 billion. As any organisation based in the City of London will recognise, the increasingly globalised and digitised cultural and business environment in which we operate means that companies and their personnel are vulnerable to ever more sophisticated fraud. Our intention in producing this booklet is to provide vital information about the nature of fraud - its many types and manifestations - and how to protect oneself against it. It draws on advice from many different quarters, including government


agencies and the security-related organisations listed under links and resources at the end of the booklet.


Please share this information with colleagues, friends and relatives. The greater the awareness of how, why and where fraud can occur, the more we can all do to minimise its threat.


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