22 technology
Do IT service solutions really suit your business?
Blue Chip is a national technology services and solutions company employing over two 200 staff and servicing over 1,000 clients. Combining a wealth of experience, industry knowledge and continual research on the latest technologies, Blue Chip helps its customers deploy and support a range of leading infrastructure solutions both on premise and in the cloud, writes Anthony Green, sales and marketing director (pictured right)
With a strong company ethos of building a sustainable and financially secure business for the long-term benefit of customers, Blue Chip has proven time and time again it is the South’s premier IT solutions provider.
Five years ago, the company broke the industry mould when they began offering 24/7 IT support as standard with every service contract. This move was the last piece in the jigsaw, giving Blue Chip a true end-to-end service offering, including; consultation, deployment, training and around-the-clock support.
A company built upon a reputation for service excellence, Blue Chip is here today to help businesses explore the different types of service options on the market and help you determine whether you really are getting the best service and value from your IT provider.
What are the most valuable IT services and why do businesses need them?
IT service solutions can usually be broken into two pathways; the first being finding a provider to support an existing IT department, the second pathway is using a provider to deliver a managed service in a consistent way.
Consultation allows for businesses to get a clear, unbiased, expert opinion on ways to improve their IT systems. Whether it be finding a solution to an ongoing problem, or suggesting time- saving applications or programs that can revolutionise the way you work. Consultation services are an ideal way of testing the water before making large tech purchases.
If you opt for a provider
with plenty of experience and expertise in the latest and greatest in technology,
you will be exposed to the cutting edge of IT business advancements giving you a clear advantage over competitors.
Project delivery and management is often implemented when a company requires a large-scale change to its infrastructure or the installation of new software across the network. This requirement is not limited to enterprises; often smaller-scale businesses find it useful as it can prove a simple, more efficient and cost-effective way of making changes to its IT systems. Furthermore, when installing software packages such as Microsoft Office 365, service providers can deliver this programme at a discounted rate, so always look for recommended ’partners’ such as Blue Chip to make the most of this. Service providers can also manage the ongoing and often complicated licensing fees and provide training to ensure you get the most out of your purchase.
IT support is a service that poses endless value to a busy IT-dependent business. Finding a provider that can offer support as standard with the purchase of any service is preferable. Few can also provide true 24/7 remote support, which means that whenever your business needs that valuable lifeline, it’s only a call away.
What should you look for in an IT service solutions provider?
Whether you have a large and capable in-house IT department or you outsource your support, IT services can be useful to everyone; they allow for a smooth, efficient and cost-effective transition or continued running of multiple programmes. They can save time and help maintain productivity across the board, but what exactly should you look for when choosing a provider?
www.businessmag.co.uk THE BUSINESS MAGAZINE – SOLENT & SOUTH CENTRAL – DECEMBER 15/JANUARY 16
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