Training & Development
tested on workshops over many years tend to show a great aptitude for developing staff (from scratch) and for being understanding during times of trial.
That said, at the same time, they show a lot less aptitude for giving orders when necessary and speaking up for themselves and their team. Unfortunately, in the turfcare sector, there are even more serious supervisor deficiencies.
Many supervisors prefer to keep the high level work to themselves
A majority show very little willingness to:
- deal with conflict and disagreement in the workplace, or to
- develop staff to a higher skill level so that they can delegate higher level work to their team members who show potential
Many supervisors prefer to keep the high level work to themselves. This causes:
1. The work team to become dependent on the supervisor
2. The ambitious, talented team members to look elsewhere for development and better work
3. The work team’s overall competence to drop significantly because the team is left with the less able staff, i.e. those that cannot get employment or development elsewhere.
4. An ongoing vicious circle in which the work team becomes even more dependent on the supervisor
Many employers long ago adapted to weakened work teams and ‘good worker’ supervisors. I would even argue that many employers are knowingly employing weak supervisors.
Further, we know that many organisations employ managers not from the turfcare sectors in management positions. This results in most managerial decisions and some of the tougher supervisory decisions being taken by people who know little or nothing about turfcare.
You run the risk of being ‘stuck in supervision’
So, my questions to you are: are you really supervisor material, or are you a promoted ‘good worker'? Are you going to step up and deal with all aspects of the supervisor's job?
These questions are important, because you run the risk of being 'stuck in supervision'. If you will not let go, delegate more and bring on your potential replacements then you have (as they say in soccer) 'parked the bus'. Your people are not going anywhere and neither are you.
In the next article - Are you Management Material? - we will explore whether you can get beyond supervision (hopefully on your own terms). Your employer and your work mates deserve managers as well as supervisors from the sector. Let’s not let them down.
You can book now for supervisory training this winter
Make sure you get a place on the next round of the highly rated Pitchcare Supervisory Essentials Seminars. If you are:
- Untrained as a supervisor
- Aspire to be a supervisor in the future
- In need of a refresher
There is a full range of proven seminars that will help you to get the best out of yourself and your work team.
LANTRA accredited Pitchcare workshops next winter (that earn BIGGA CPD points), and are relevant to you as a groundsmen or greenkeeper, include:
Supervisory Essentials 1, 2, 3 and 4 - a series of four stand alone workshops:
- Taking Charge - on 12 November 2015
- Getting Better Results - on 10 December 2015
- Enhanced Communication Skills - on 25 February 2016
- Problem Solving & Decision Making - on 24 March 2016
You can take one workshop or two, or three or all four seminars. You can join the hundreds of other groundsmen and greenkeepers and gardeners who have been helped by Pitchcare to become key players in their own organisations.
For more details, including how to book your place on all Pitchcare workshops visit the website
www.groundsmantraining.co.uk or contact Chris Johnson, Pitchcare's Training Co-ordinator at
chris.johnson@
pitchcare.com
New one-day training course...
Overview & Guidance on the Management of Grounds Teams
Next courses available: Tuesday 15th
& Tuesday 22th
September, Hampshire September, Telford
This new course is designed for Town Clerks, Councillors, School Bursars, Estate Managers, in fact anyone with responsibility for managing yet with limited knowledge or experience in how to do so. The course will be run by Martin Sampson, a highly experienced turf professional with over 20 years experience in the industry, particularly with Local Authorities.
Consisting of a presentation by Martin, as well as exercises and handouts, the course will cover the following areas in an easy to assimilate format:-
» Health and Safety including Risk Assessments
»
» Sports Turf and Grounds Maintenance
Testimonials
“I did not think I would learn much, but to my surprise, I did, and I really enjoyed the day”
“Just about perfect for me”
“Not having any knowledge of this industry I found the training was pitched at the relevant level, giving me a clear understanding of the groundsperson’s role.”
» Machinery including daily checks and safe operating procedures
» Budgets » Staff Training » Communication
For further information email
chris@pitchcare.com telephone 01902 440 251
www.groundsmantraining.co.uk
PC AUGUST/SEPTEMBER 2014 I 149
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