Rep profile
happy family We’re one big
Jan Thompson, product specialist for Scotland and north-east England for J&S Davis Limited, talks about her career in dental sales
Tell us a bit about your career so far I started my career in the dental world in 1988. Prior to that I worked for six years in a small touring theatre as a wardrobe mistress. I started in Newcastle Dental Hospi-
tal’s Central Sterile Services Department then trained as a dental nurse, qualifying with distinction in 1991. After a brief spell in practice, I returned to the dental hospital to work in the prosthodontic department until 2002, when I joined Kavo as a handpiece and equipment specialist. I then worked on the trade sales side with
Kavo, working closely with the retail reps doing handpiece care and maintenance courses, advising dentists as to what handpiece was best for the job they were doing. I built up a strong relationship with many of the retail sales force, which continues today. After seven years, I joined what is now Plandent, before becoming part of the J&S Davis team in 2010.
What do you enjoy most about working for J&S Davis? The thing I enjoy most about J&S Davis is being able to impart information and using my depth of knowledge about our products and championing those which we have a special affinity. My products are Cavex Alginate and LM instruments, however, we all cross over and know all the products. Also, as J&S Davis is a wholesale
company, we get to spend time talking indepth about the products in our portfolio. I particularly enjoy helping the dental practice team find the product which suits their métier and helps to keep costs down. We’re a very close-knit team and, because it’s a family-run company owned
by Daniel Davis, we feel highly motivated to support it. I also love getting out, meeting customers and meeting up with the retail reps.
Describe a typical day/week There is no typical day which, for me, is exciting. One day I can be helping at a hands-on course in Newcastle upon Tyne, and the next I can be visiting customers in the north of Scotland doing alginate mixing and showing the dental team how to pour models and make whitening trays. My territory is Scotland and north-east England so I have the best scenery as my office. I love the fact that I am given a
certain amount of autonomy, it means that customers benefit from it as well.
What do you do in your spare time? In my spare time I do Bikram yoga, which is fantastic for toning and suppleness, although very, very hot! I also love reading, walking and cycling (not competitively though) and I’m a bit of a Doctor Who geek.
What does the future hold for you? I have no idea what the future holds for me, every day is different, every day is a new opportunity, so who knows? My motto is “carpe diem” (seize the day) and I intend to adhere to that for as long as I can.
Ireland’s Dental magazine 19
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