Issue 16
flat-living.co.uk
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LesleyDavisEditor
lesleydavis@flat-living.co.uk
ChrisRutterPublisher
chris@flat-living.co.uk
RebeccaKellyHeadofMedia
rebecca@flat-living.co.uk
NickCachiaAdvertisingsales
nick@flat-living.co.uk
SueHodnettSubscriptionsAdministrator
suehodnett@flat-living.co.uk
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TheJournal for Residents’Management Companies supportedby ARMA
Raisingthebar
IF you aRE a PRoPERTymaNagER, youmaywellhave beenhanded this issue of Flat Living at theARMAconferenceinLondon. The theme for this year’s event isRaisingthe barandawide range of speakershave beenhandpicked to address this topic in differentways andfromdifferentperspectives.
Promoting best practiceandencouraging propertymanagers to improve their service to flatowners is a subject that is close to ourhearts at Flat Living –andof course is of keyconcerntoour
readers.Theimportance ofemploying a professional property manager,whohas the skillsandexpertise required byARMA isunderlined by Premier Estates’ operations director Patrick Wardonpages 28 and 30 of this
issue.Thereisnosubstitute for good serviceand- as Patrickpointsout - askingthe right questions is vitalifyouaretofindtheright specialist to manage your block.Ourlifestyle featureonpages 12-15 of this issueillustrates justhowdiverseapropertymanager’s role canbeandhowmuchpracticalknow-how,patienceand diplomacy– aswell as a sympathetic ear - isneeded to do the jobsuccessfully.
Askingthe rightquestions is alsoimportantwhentendering forcontractorsandLondon1Stophavesometipsfor flatowners involved in the tendering processonpage 23.Ifyou’replanninga
majorworks projectsuchasaliftreplacement,thesecondinourcut-out-and-keepseries will also provideRMCswith a usefulguide.
At Flat Livingweare constantlyworking toimprove thewayinwhichwe
communicatewithour readers both in printandviaourwebsite.Weare delightedto announce that the teamhas recently beenjoined bynewpublisherchris rutter and head ofmedia,rebecca
Kelly.Readmore about themonpage 11 of this issue.Weare planningsomeexcitingnewdevelopments, particularly in thewayweconnectwith our subscribersandthewider leaseholdsector.Weaimto use the ever-increasing number of socialnetworkingplatforms aswell asourmagazineto create amore interactive package ofnews, viewsandadvice thanever before.
LesleyDavis Editor
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