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DOMESTIC VIOLENCE PREVENTION ZONE


The Use of Technology to Stalk in the Workplace By Maya Raghu


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“Mary” met Kenneth Kuban, an employee of the Library of Congress, on a dating website in 2010. Mary ended in the relationship in April 2011, but received numerous daily phone calls and emails from Kuban for four months, asking her to reconsider. Mary obtained a restraining order in July 2011. According to an indictment, Kuban then impersonated Mary and posted ads on Craigslist soliciting sexual encounters. As a result, for over three months strangers from all over the country came to Mary’s home seeking sex.


Mary reported Kuban’s actions to his employer, the Library of Congress. Pursuant to an investigation, federal agencies and law enforcement determined that Kuban was posting the online sex ads during work time from an IP address at the Library of Congress, and that his email was used to post the ads on Craigslist. Kuban was arrested and charged with stalking, identification fraud and other crimes.


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This incident illustrates behavior that is disturbing and criminal – but sadly, not unusual. It occurs much more frequently than reports and statistics indicate, and it happens quite often in the workplace. Today many people spend a substantial amount of time at work, and use work-provided computers, smartphones and internet access to conduct personal matters. When employees engage in harassing or threatening behavior or stalking on work time with work resources, it becomes an employer’s business.


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Where Domestic Violence and Technology Collide Cindy Southworth runs the Safety Net Project at the National Network to End Domestic Violence (NNEDV), comprising some 200 shelters and 56 state-level non-profit organizations. Safety Net works with state agencies to address the ways in which technology issues impact the safety—including privacy and accessibility rights—of domestic violence victims. It also trains law enforcement and social services teams, among others, on how to hold perpetrators responsible for misusing technology. To date, Safety Net has trained more than 50,000 police, prosecutors and others internationally. It also advocates for policies on local, federal and interna- tional levels to ensure the civil rights of victims—including fighting to keep survivors’ addresses and phone numbers offline, increasing the security of databases housing sensitive personal information about victims and improving the privacy protections agencies practice when it comes to technology products. Finally, the project advocates for perpetrators to be held “fully account- able for using technology to stalk and abuse.” As time has progressed and technology has advanced, companies have become increasingly interested in working to bake in privacy features that would help all consumers, of course, but especially domestic violence victims.


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