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“The wait for Relate was longer than I’d hoped for, but the counsellor is fantastic. I’m very grateful to have the service for free.”


“Airplay is much needed and my boys have taken full advantage of what has been on offer. The Youth workers listen and act accordingly, my boys are very comfortable with them and enjoy every activity they attend.”


“I have found the services on station to be second-to-none.” “Contact Housing has never been available when requested.” “Talking Tins and the Contact Houses are invaluable. Great support!”


“The Contact Houses that my family have used at both Brize Norton and Benson have been fantastic.” “The new play areas on camp are fantastic.” “Absolutely loved the Story Book Wings and so did the children.”


“We have not been made aware of any help available and have been left to struggle without any support at all.” “SSAFA was great when I needed them.”


“They are aimed at families with young children. We often get looked over because our children are 18 plus even though they still live with us.”


“Access to services is one of the greatest problems our family has experienced. I also think that often knowledge of the various services as listed is limited amongst the very people who should help family to access them, such as PMS/PSF staff. Families cannot know what they do not know and a greater effort should be made to train personnel in supporting roles regarding services.”


“The use of Relate saved our marriage.”


“There seems to be a lack of support or information regarding what support is available at my unit. Not good if, like me, you are a first timer!” “Our children use the RAFBF Airplay facility and we can’t praise them highly enough.” “The HIVE has been incredibly helpful since moving here 2 months ago.”


10 www.raf-ff.org.uk


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