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approved under the new ESMA regulations, which are even more rigorous than the FSA!
Additionally, we are licenced and regulated by CySEC as you mention, and also registered and authorised by CONSOB in Italy and licenced by the DMCC in Dubai.
What range of instruments can be traded with AFX Capital and what trading accounts do you provide?
Our clients can trade CFDs across a broad range of instruments, from Forex to Indices to commodities and equities. We are continually expanding our product range to ensure our clients have a premium trading experience, allowing them to trade what they want, when they want, how they want. We currently offer no less than five account types offering features and benefits appropriate to the level of support and complexity required.
What are the main trading platforms you offer to clients?
For institutional clients, we are proud of our bespoke platforms AFX Infinity and AFX Fast which offer features such as ECN Prices and professional tools such as Enhanced Strategy Optimiser, Advanced Charting Tools, Enhanced Risk Manager to mention just a few. We also have PowerWeb which is compatible with MT4 and can be used on any computer with an internet connection. For purely retail transactions we have MetaTrader 4 and MetaTrader 5.
Mobile trading is a massive priority for us and we offer solutions for iPhone and iPad, Android, Blackberry and standard mobile platforms, all of which are continually evolving.
What educational, training and product support services do you offer to help clients harness the power of your trading platforms and improve their trading and investment skill-sets?
We firmly believe that is our duty to provide our clients access to the best education, training and support possible. We offer these services in a range of guises, meaning clients can use whatever method is most convenient. Our customer service team are on hand by phone, email or live chat and there are user- friendly educational aids on our website. Clients can stay abreast of market developments with daily commentary provided via our website, Twitter and Facebook, and they can also avail of daily research and analysis reports that are sent out by email.
Another exciting education option is for clients to participate in courses and training in an interactive environment, provided by our specialist educational partners. Anyone interested in this route should talk to our Client Services team to find out the next available locations and dates .
In this edition of e-Forex we have been focusing on mobile FX trading. What mobile applications does AFX Capital provide and do you expect to see increasing interest amongst clients for mobile trading technology?
As the CEO of this company, this is always top of my agenda. We invest heavily in product and technology development and mobile trading is always a top priority.
Te evolution of trading has gone from the pits of the 80’s to at-home trading and now the current trend for mobile trading. Our view is that this only going to explode further.
With the sophistication of smart phones, wide availability of 3G networks and Wi-Fi, there is no such thing as downtime. People are constantly glued to their mobile devices. and we must respond accordingly by providing trading solutions that match clients needs and expectations. Information is power and we have every intention of ensuring that our clients have that at their fingertips, which is why we offer our MT4 platforms on all mobiles – from iPhone and iPad to Android, Blackberry and standard mobile phone platforms.
What White Label and Introducing Broker programs are available from AFX Capital for institutional firms who may be interested in partnering with your company?
Our competitive compensation rates together with a superior set of products and services make us attractive to institutions and introducing partners and for those looking for a White Lable, we offer a bespoke, turn- key solution.
As we have teams spread across multiple locations speaking multiple languages, we can competently service clients all over the world.
AFX Capital recently opened an office in London and made some important new managerial appointments. Can you tell us a little more about these? Although we work in an online business, we recognise that people are most crucial to our success; both our clients and our team.
We opened our office in London in June 2011. Our dual focus since then has been obtaining the FSA licence (which we now have), and hiring a strong,
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