damaging the unit, plus the high speed processors that in turn make the note- to-note processing speed the best in the industry. iVIZION also arrives ‘ICB-ready’, allowing the user to immediately adopt the JCM Intelligent Cash Box software system in their operations. These technical


features flow straight through to genuine benefits for gaming machine operators – 99% of bank note insertions by players are accepted on first pass, ending the frustrations that they feel when trying to insert notes into older, inferior bill acceptors. iVIZION is now available across every major gaming machine platform in Europe; your readers can specify iVIZION on their new machine orders with manufacturers, or can contact Eurocoin to discuss upgrading older, less efficient bill acceptors that are already on their gaming floors.


Touch Screens are now an essential component of modern day slot machines. What makes the Eurocoin partnership with 3M so successful, and what are the advantages of working with such a leading-edge technology organisation? Our commercial association with 3M Touch Systems dates back some 20 years now, and we are delighted with the strength of the bond between our two companies. As a pan-European sales, support and service company, we are a perfect partner for the world’s leading touch technology developer and manufacturer. We have thousands of 3M touch sensors available from our European stocks for quick delivery, plus both our sales and technical support personnel are able to offer immediate advice and support to clients seeking solutions. The Eurocoin


team recently spent 2 days at 3M’s European technology ‘hub’ in Milan, being trained and educated on the ground-breaking new


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3M Progressive Capacitive Touch technology that recognises more than 20 simultaneous multi- touches by players. This technology has already been adopted by gaming machine manufacturers, replacing the traditional pushbuttons, for example, on the Bally Technologies Alpha 2 Pro Series cabinet. It is helping to launch this sort of world-class product innovation that makes working with 3M so rewarding.


Price and delivery are often two of the industry’s principal key


requirements; how does Eurocoin maintain a competitive edge and speed of fulfilment whilst


also holding stock? In these days of rising fuel costs, exchange rate uncertainties, and stalling economies around the world, it is gratifying to know that our gaming industry clients still want all their deliveries tomorrow, and less expensive than their last order. Seriously, though, our global supply chain


management absorbs a huge amount of management time, and our focus of the costs and timings of our world-wide logistics operation helps us to protect our clients from some of the current macro economic challenges. We are, as you note in your question, a major


stock-holder of gaming components – our investment runs into millions of Euros of gaming components that are positioned across our European offices, close to our customers. However, we are also a major service and assembly business, adding value for our clients by completing additional work on products for them prior to delivery. This saves our clients both time and money in their assembly or operation of gaming machines, and is without doubt one of the major advantages we offer to our customer base across Europe.


For those yet to experience a supplier relationship with Eurocoin, what do you have to say to them? We are in our 41st year of trading in 2012, and our existing gaming industry clients recognise, I believe, that


we take their businesses very seriously. If you have not yet worked with Eurocoin, I invite you to give our team a challenge, and see how we respond….I am confident that your experience will be a positive one.


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