Giving your workforce the
option to work from home can be a complicated process. As employees move further and further away from the offi ce, productivity decreases as they increasingly gain less and less access to applications via their mobile device, as well as lost business and delayed decisions. But with the introduction of
advanced UC&C technologies like visual collaboration technology, employees can be provided with high-quality, cost-effective video across the enterprise over multiple devices, eliminating the need for costly, environmentally damaging travel, instead opting for advanced visual collaboration facilities. This is what enables enterprises
to offer employees the same user experience everywhere, working towards reducing each individual employee‘s carbon footprint.
Green Business Processes The third important part of building a sustainable dynamic enterprise is to evolve business processes that in themselves encourage more eco-friendly use of this advanced UC&C technology. There are three particular areas where improving business processes can encourage increased sustainability: Within the enterprise and across
enterprises: By holding virtual meetings, employees can communicate effectively from wherever they are, meaning that travel can be signifi cantly reduced, making meetings much more effective, and cutting down on the enterprise’s carbon footprint. It is also essential to discourage document printing and instead do more digital storage and document fl ow, further encouraging sustainable behaviour as well as reducing costs. Customer service: By enabling the
correct tools for remote customer service agents to work from any location, enterprises can cut down on even more travel costs and emissions in another area of the company, whilst still providing customers with effective service. And it’s not only customer service agents who benefi t from this sort of technology – enterprises can encourage more remote and home- based working, cutting each individual’s
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travel costs without disrupting customer care or lowering employee productivity. Building products to last: When
upgrading or changing key parts of existing network infrastructure, there should be no rip and replace. Instead, technology must have the capacity to be upgraded with minimum disruption, and any that is discarded should be safely disposed of. New REACH and WEEE regulation updates will make liability for failing to do so even more signifi cant.
Effi ciency & Sustainability Network, people and business processes are the three building blocks towards improved effi ciency and sustainability for enterprise. There is a new generation of technology and infrastructure solutions that are enabling and driving change. As part of Alcatel-Lucent Enterprise’s mission to promote sustainability within the enterprise, the company is a member of the Green Touch Consortium, a global research initiative dedicated to dramatically improving the energy effi ciency of ICT networks by a factor of 1,000 to fundamentally transform global communications and data networks. By understanding your network,
workforce and processes, as well as the issues that need to be addressed in each area in order to grow your business, environmental impact assessment becomes easier and much more meaningful. Each area has an important part to play in developing more dynamic, modern and eco-friendly enterprises.
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