CORRECTING THE BEHAVIOR Dear Dave,
My wife and I own a small bakery, and we have a large account to provide wholesale pastries to a client. We work on a 30-day payment period, but he’s more than two months behind on the bill. How should we handle this? Josh
DEAR JOSH,
In cases like this, the best thing is to go to his office and have a friendly sit-down meeting. There’s no reason to be abusive or threatening, but he needs to understand that you guys can’t act like his bank. You’re a small business, you need your money, and things have to change.
Chances are this guy is just another small-business person who is just disorganized. He’s probably not a cheat. But you definitely need to correct this behavior before it gets too far out of hand! —Dave
Start out by letting him know that you need him to help out by getting current on his bill. This is a fair request, since you’ve provided services and he owes you money. Remind him, too, that he picked you for the job because you’re very good at what you do. You also need to come to an agreement that from now on he needs to pay you within 10 days of delivery. If he doesn’t like that, it might be a good idea to switch to a cash-only basis. In other words, payment is due on delivery. If these options don’t work, then politely tell him to get his stuff somewhere else.
* For more small business advice, please visit
daveramsey.com.
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