WHAT’S ON: EVENTS, SEMINARS & TRAINING


DIARY DATES: SEPTEMBER-NOVEMBER 2011


Strategic Leadership Programme Are you leading your business or is your business leading you?


If you are a managing director, director, owner or managing partner of an SME facing significant change or looking at new opportunities, then you will understand the need for strong leadership. The Strategic Leadership


Programme is a structured modular programme, funded by the European Regional Development Fund (ERDF) that supports business leaders to fully realise their company’s ambitions for growth. The service is a personal development programme delivered to small peer groups covering three key leadership topics: Leading Change, Leading as an Individual and Employee Engagement.


STRATEGIC LEADERSHIP PROGRAMME: 14, 21 and 28 September


09:00 – 13:30 Park House Conference Centre, Swindon, SN1 5ED


20, 27 and 4 October 09.00 – 13.30 Stonehouse Court Hotel, Stonehouse, GL10 3RA


6, 13 and 20 October 09:00 – 13:30


Stanton Manor Hotel, Stanton St Quintin, nr Chippenham, SN14 6DQ


11, 18 and 25 October 09:00 – 13:30 Bath Racecourse, Bath BA1 9BU


1, 8 and 15 November 09:00 – 13:30 Aztec Hotel & Spa, Aztec West, Bristol, BS32 4TS


3, 10 and 17 November 09:00 – 13:30 Brickhampton Golf Club, Churchdown, GL2 9QF


HOW TO BOOK


To book online for the Right People, Right Results workshop and the Strategic Leadership Programme please visit: www.surveymonkey.com/s/6YXJPD7


To book online for the Strategic Marketing Programme please visit: www.surveymonkey.com/s/PYTNZVM


Or to book by phone for all three programmes, please call Aime Vaughan on:


0845 0707 747


TRAINING COURSES SEPTEMBER


• Delivering excellent customer service


• Finance for non financial managers


• Health and Safety at Work


• Appraisal Skills & Performance Management


• Effective Minute Taking • Presentation Skills • Speed Writing • Stress Management • Time Management • Training the Trainer


• ILM level 3 Award in First Line Management


• Leadership and Teamwork Skills


• Managing People to Perform at Work


• Introduction to successful selling


OCTOBER


• Dealing with Difficult Customers


• Financial and Legal Toolbox for Directors


• IOSH Managing Safely


• Recruitment, Selection & Interviewing


• Introduction to Export Procedures


• A Foundation Course in Importing


• Speed Reading • Supervisory Skills • Project Management


• ILM level 2 Award in Team Leading


• Key Account Management NOVEMBER


• Debt Collection by Telephone


• Forecasting, Planning and Budget Control


• Health and Safety Risk Assessment


• Introduction to Employment Law


• ILM level 3 HR Skills for Managers & HR Officers


• Exporting – Understanding the paperwork


• Documentary Credits, Drafts and Bills


• Assertiveness • Managing Meetings


• The Role of the Company Secretary


• Managing Absence • Telephone Sales • Marketing a Service


BOOKING & VENUE


Business West training courses are delivered by Gloucestershire Enterprise and take place at Leigh Court.


For full course details, dates and booking procedures, please visit


www.businesswest.co.uk/training Or call us on


0845 8389964 Business West Update SEPTEMBER/OCTOBER 2011 17


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