still operating a vehicle. With our sys‐ tem, we track all kinds of certifications and are automatically notified if a certi‐ fication is set to expire. I can personally tell you that the price of online sched‐ uling is worth its weight in gold com‐ pared to the alternative of one of your members getting in trouble for an expired license!


While we didn’t intend for it in the beginning, our online schedule now gives us the added benefit of being fully integrated into our dispatch room and our dispatchers have a dedicated monitor just to know who is working where and when.


Now, I’m no stranger to reality and I’m fully aware that the biggest hurdle anyone will need to get over to imple‐ ment an online scheduling system into their service is the cost. However, at this point, I am totally convinced that the benefits far exceed the cost. We’re a little over a year into using EMS Manager and we have already received


an estimated overtime savings of $40,000, a 70% reduction in unsched‐ uled overtime.


The only possible negative I can think of regarding our new online scheduling system is the fact that I now find myself


logging in from home or when I’m on vacation, just to look around and see what’s going on. But considering how easy this is to do, and how it gives me peace‐of‐mind, is that such a bad thing? Not for me ‐ I love it! EMS


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