p72 MLIT May1 29/4/09 16:22 Page 2
Your Space
The page that puts YOU in the spotlight! Go to
yourspace-ttglive.com
My life
in travel
Daniele Broccoli, who was
recently re-elected to the Abta
board, shares memories from
with 1,500 agents from all over Europe. The Beckham because he’s a good role model and a
his life in travel so far. . .
partying was incredible. good-looking bloke, and it’s probably nice to
have a body like his for a day.
Who is your favourite customer?
Do you remember the first booking you made? I once had a customer that booked with me What advice would you give to somebody
I remember my first day in the office as if it every year. He always used to fly to Naples and thinking about a career as a travel agent?
were yesterday. I was 17 and my dad said “sit one day he rang me in tears saying they had When you sell a holiday, only sell it if you
down and sell holidays, son”. We were known in confiscated his ham at the airport. He implored would be happy to go there yourself. Don’t
the Italian community so my first booking was me to ring them so I spoke to customs. They sell a holiday just for the sake of it. It takes
for a couple from Luton to Naples. It was just remembered him and started laughing, and told many years to build a name and a few bad
the flight but it took me an hour and a half! me he had brought a whole smoked pig over. bookings to ruin it.
They noticed it when they saw its trotters stick-
What’s the most memorable booking you’ve ing out. It took the whole length of the trolley! You recently got elected to the Abta board to
ever made and why? represent small agents. How does that feel?
I booked a group of 60 What has been the most I am so pleased. I just want to be approachable
Etonians to Florence embarrassing moment and to get travel agents to ring me if they have
who wanted to see a
Daniele
during your career? a problem. I know times are hard now so I want
poet. I had to organise Broccoli I had an office full of people to make sure Abta knows what travel agents
everything from the Age: 43 and I went to sit down in are going through.
lawn being cut to getting Works for: my swivel chair facing
certain vintage wine, but Britaly Travel, based everyone, but fell over –
I loved it. in Peterborough taking the desk with me. ■If you are an agent and would like to appear in
Job title: Director YourSpace, send us your name, agency name,
What has been your How long in the job: 25 years If you could be a celebrity phone number and a few lines about yourself by
favourite fam trip? First job in travel: This one! for a day, who would you email to
ohemmings@ttglive.com; or post to
My best fam was going to I’ve been here since 1984 be and why? TTG YourSpace, First Floor, Ludgate House,
Disneyland Resort Paris I would like to be David 245 Blackfriars Road, London SE1 9UY
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