p12-13 news feb20 18/2/09 18:01 Page 13
sponsored by
R
STEVE FENTON,
at how many people we have within
Holidaydiscountcentre Comtec and we are expecting every-
managing director one to work harder this year.
“We are down year-on-year – about “Speed of decision making is key.
Florida Frenzy
15% – but not as much as expected. Companies where you might have
“Our staff taken a month to
“There is a lot
Customers looking for a deal?
numbers are make a decision you
down as well, but
of looking, and
now have to take a
Have we got some deals for you!
broadly speaking week and compa-
we are probably
maybe not so
nies where you take
ahead of the
much booking”
a week you now
Florida Do Something Attraction Keith
game. have to take a day.
“Lates are
Simon Powell, Comtec
We have to be more
Tickets
Different World Prowse
stronger than responsive.”
earlies, there is a lot more late stuff
Disney’s 14 day
coming in. Turkey and Egypt are
Ultimate Ticket
£255 £282 £269
strong and there has been some shift
CRAIG CHERRY,
Orlando FlexTicket
away from Spain. Monarch Airlines head of procurement
“On the web, search volumes are “Monarch had a great year last year –
(5 Parks)
£163 £177 £169
high but conversions are depressed. losing a number of competitors does
Discovery Cove
There is a lot of looking and average no harm. The year started sluggishly
prices are up.” but we are catching up to where we
Ultimate Swim (High)
£253 £279 £269
were last year.
“As a business we were proud of
SIMON POWELL,
where we ended up in 2008 from a
Comtec managing director profitability perspective, we hedged
“The number of people looking for hol- fuel magnificently.”
idays in January was dramatically up. Cherry said the industry had issues
“The search stats were at least dou- due to the overall reduction in capac-
ble the previous year because we have ity and the “downgrading” of Gatwick
more clients and people are looking as major airlines cut routes to concen-
around a lot more. trate on Heathrow.
“There is a lot of looking and maybe He said Monarch’s priorities this
not so much booking, but the interest year will be on partnership-building
©2009 Busch Entertainment Corporation. All Rights Reserved ©Disney
is still there, if not increased to some and maintaining customer service and
degree. ancillary services to differentiate it
“Everybody is looking to take costs from no-frills rivals.
out of their business and when they “Everybody seems to be wanting
are taking out head count the only way you to be more inventive to see if you
to do that is through efficiency and can operate in ways that save costs.
technology is one of the drivers of that. That’s why offering customers ancil-
“Like all businesses we have looked lary services is so important.”
©2009 Busch Entertainment Corporation. All Rights Reserved ©2009 Busch Entertainment Corporation. All Rights Reserved
and not forgetting....
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http://agent.dosomethingdifferent.com
0208 090 3799
Competitor pricing data used in this advert obtained from
www.attractionworld.com and
www.keithprowse.com,
respectively, on 12th February 2009, based on like for like adult tickets for use on 1st July 2009. All pricing
correct at that time. All advertised tickets are subject to availability at the time of booking.
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