SOLUTIONS IN FINISHING OUTSOURCING AND BOTTLENECKS Howie Fenton, Vice President, Consulting Services, IMG
Have you heard the joke that the prepress department is the black hole of your company because work goes in and never comes out? This insinuates that the prepress department is the greatest bottleneck. While often true, it’s important to recognize that what appears as a bottleneck may not be the root cause of the problem. In other words, just because work gets stuck in prepress, it does not mean it’s their fault. The root cause is often incorrect or inaccurate information from sales or customer service staff .
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Of course, bottlenecks can be anywhere in your workfl ow. More often than not, however, bottlenecks in the front end of the process appear as the most important bottlenecks. As a result we often hear about bottlenecks in estimating, customer service, and prepress and rarely hear about the bottlenecks in the pressroom or fi nishing area.
Figure 1. Off -line Finishing Bottlenecks
September 25–28, 2016 Orange County Convention Center - North Orlando, Florida
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