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VI VoicecioVIV An emergin g force in vend ing


The VI team met with Richard Allen, 4 Aces’ new director of vending, to find out more about this popular packaging supplier and its plans for future growth


manufacturers in competition who, by necessity, demand larger minimum orders and greater lead times. As a result, we have an outstanding customer service record. It’s as straight-forward as that.” The company has managed its growth and risen stealthily, boasting a hand-picked team with each member able to demonstrate relevant market know-how and expertise. Richard is at the h company’s vending operation, a position awarded o


B


n the basis of his elm of the


20-year knowledge of the market, the available products and services, and his understanding of the vending operators, the way their businesses run and their sensitivity to change.


As the on-the-go beverage market continues to show healthy progression, 4 Aces is growing with its customers and is planning a bigger unit and larger transport possibilities to meet increasing demand. “It’s a natural progression,” explained Richard. “4 Aces’ aim for 2016 is to continue to manage its growth while providing the first class service its customers have come to expect.”


Paper is increasingly the premium choice of cup for hot beverages and 4 Aces uses the same tried and tested paper supply companies


ased in Hertfordshire, paper and plastic cup supplier 4 Aces is a business renowned for the flexibility of its service provision. The benefits to the customer that come from this flexibility are clear,


r, according to Richard: “We’re stealing a march on the


in order to ensure a superior quality and quick and reliable deliveries. Cups can be branded with an operators’ own brand or with household names. Douwe Egberts and Lavazza are the first coffee brands t o join 4 Aces and the company i s hoping for simila r agreements from all major household brands in the near future.


PARTNERSHIP WITH DOPLA


Italian plastic packaging manufacturer Dopla is one of 4 Aces’ long- term suppliers. Richard told VI: “We want to provide the marketplace with a one stop vending shop for cups. Working with Dopla allows us to cover all of our customers’ needs, across paper and plastic. We r, taking the problem of cup


So why provision provide a


nd manage the whole order, off the customers’ hands."


Dopla? “Dopla has built new tooling to fit UK only rim


diameter and we’re now working with them to introduce further plastic vending cups into the mix to extend the provision that we offer to operators,” said Richard.


“The family business is run with old-school values of reliability and consistency. We’ve built up trust through our shared values and a mutual respect to form a reactive and reliable business relationship and we’re looking forward to extending this partnership in the coming months.”


4 Aces has also partnered French company CEP, which provides 'coffee caddies' to hold ancillary coffee items such as cups, lids, stirrers, spoons, sugar etc. Overall, the company currently has 150 lines that are either for vending or closel y related.


VENDING MADE SIMPLE


The team believes that its differentiator is its flexibility, which allows it to evolve with its customers and contin business needs even as those needs chan


of vending cup suppliers out there and the current suppliers tend to fall into one cup category – either plastic or paper. both,” adds Richard.


r. We can offer


“4 Aces’ adaptable service allows operators to tailor their service provision to consumers. In order to manage the market, our job is t o stay in tu and servi cups that


are reliable, fit for purpose, in li ce that they want. We're commit ne with its needs and keep givin


with the ease of a one stop shop." www.4acesltd.co m 12 g customers the products


ne with market demand and ted to providing vending


ge. “There’s a limited choice ue to provide for their


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